Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ysolina Chavez

Seattle,WA

Summary

Dynamic and results-oriented professional with extensive experience at COMERCIAL EL TREBOL, adept in streamlining operations and enhancing team productivity. Excelled in problem-solving and organizational skills, significantly improving office efficiency. Demonstrates a positive attitude and excellent communication, fostering strong working relationships and customer loyalty. Proven track record in multitasking and decision-making, ensuring timely project completion and customer satisfaction.

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

11
11
years of professional experience

Work History

Secretary's Assistant

BIBLIOTECA ESCOLAR CECILIO ACOSTA
02.2013 - 02.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Secretary Manager

COMERCIAL EL TREBOL
03.2005 - 01.2013
  • Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
  • Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
  • Supported executive team with timely and accurate document preparation, leading to increased productivity.
  • Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.

Education

Bachelor of Science -

MANUEL DIAZ RODRIGUEZ
CABIMA ESTADO ZULIA
07.1988

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication
  • AED Operation
  • Fluent Bilingualism
  • Call center experience
  • Call Center Operations
  • Telephone skills

Timeline

Secretary's Assistant

BIBLIOTECA ESCOLAR CECILIO ACOSTA
02.2013 - 02.2016

Secretary Manager

COMERCIAL EL TREBOL
03.2005 - 01.2013

Bachelor of Science -

MANUEL DIAZ RODRIGUEZ
Ysolina Chavez