Allyssa Carpenter
Portland,OR
Summary
Dynamic professional comfortable with Microsoft Excel and ERP software, showcasing exceptional organizational skills, delivering attentive customer service, sanitization procedures, and allergen safety practices.
Excelled in maintaining product quality, applying both analytical thinking and adaptability to drive noteworthy improvements in workflow and team productivity.
Overview
8
8
years of professional experience
Work History
Pastry Decorator
Gluten Free Gem
08.2023 - 08.2024
- Adhered to strict dietary and allergenic food safety procedures.
- Determined quantity of product to prepare each week in advance for wholesale deliveries by maintaining a production schedule.
- Navigating Quickbooks to note sales trends and track financial gains on both a weekly and monthly basis to compare to previous years in determining rotating and new menu products.
- Use of Excel to create and print spreadsheets for wholesale production numbers, wholesale packing lists, inventory upkeep and workflow scheduling.
- Worked with a collaborative and innovative team to decide on flavors based on customer demand, sales trends and industry trends.
- Communicated verbally, digitally and physically to maintain work flow and productivity on a day-to-day basis.
- Fast-paced work environment, promoted quick problem solving skills and proactive measures to work ahead.
Lead Cake Decorator
Marianos
04.2021 - 06.2022
- Developed interpersonal skills leading a team, including consistent communication
- Daily customer service in person, online and over-the-phone.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Verified accuracy of orders and meeting strict deadlines on producing completed products.
- Assigned tasks throughout the day to maintain team productivity and workflow.
- Created and adhered to checklists to maintain inventory needs and product rotation.
- Followed food safety procedures and sanitizing instructions.
- Trained and supervised part-time cake decorators.
Clinical Receptionist
Active Home Healthcare Services
05.2019 - 04.2021
- Assisted patients in completing necessary medical documentation.
- Coordinated patient scheduling, admittance, check-out and payments for billing.
- Maintained updated and accurate medical records.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to HIPAA protocol.
- Supported office staff and operational requirements with administrative tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Exposed to EPIC and PACS.
Fresh Food Assosciate
Walmart
01.2017 - 03.2019
Education
High School Diploma -
Mark Morris High School
Longview, WA06.2016
Skills
- Microsoft Office
- Microsoft Excel
- ERP Software
- Organizational Skills
- Food Safety
- Quality Control
- Effective Communication
- Customer Service
- Active Learning
- Analytical Thinking
- Time Management
- Adaptability
- Quality Evaluation
- Damage Identification
Timeline
Pastry Decorator
Gluten Free Gem
08.2023 - 08.2024
Lead Cake Decorator
Marianos
04.2021 - 06.2022
Clinical Receptionist
Active Home Healthcare Services
05.2019 - 04.2021
Fresh Food Assosciate
Walmart
01.2017 - 03.2019
High School Diploma -
Mark Morris High School
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