Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yvonne Harding

Administration & Management
Philadelphia,PA
Yvonne Harding

Summary

Professional Human Relations Contractor with 20 years’ experience in management, and administrative work performance applying excellent work ethics in human relations services. Expertly completes contract conditions and terms focusing on quality and delivering human relations services efficiently maximizes applicable resources. Maintains professional appearance, demeanor, and dependability. Proficient in organization and utilizing computing technology skills.

Overview

20
years of professional experience

Work History

Philadelphia Department Of Human Services

Specialized Foster Parent
04.2008 - 12.2022

Job overview

  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Supported education of children under care through consistent attendance at school and attentiveness to homework assignments.
  • Assisted children through recovery from difficult home or school situations.
  • Improved children's health by preparing healthy meals and snacks.
  • Prepared and maintained individual beds and personal space for foster children.
  • Instructed older children about money, driving and other important life skills.
  • Collaborated with school personnel, parents, and mental health providers to maintain comprehensive and integrated approach to student services.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
  • Transported infants, toddlers, and school-aged children to mandated therapy, extracurricular activities, family and religious gatherings, and medical appointments.
  • Assisted families in navigating social services system, including applying for benefits, accessing resources, and connecting with other family support services.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Successfully fulfilled parenting contract with PA Family Court in rearing adopted children and managing their education goals to graduate elementary, middle, and high school. Diplomas Awarded.

Resident Advisory Board Of Philadelphia, PHA

Office Administration Assistant
03.2022 - 08.2022

Job overview

  • Interacted and assisted clients by phone, email, or in person to provide information.
  • Managed daily data entry and kept clerical information accurate and up to date.
  • Prepared and edited documents to produce precise, accurate, and professional communication.
  • Managed calendar and filing system, entered data, and completed other clerical tasks.
  • Conducted research for entrepreneur training and business grant resources for clients.
  • Collaborated with partnering entities to complete assigned tasks.
  • Organized office communal areas and assisted with client receptions.
  • Managed office hours and covered coworkers' scheduled time off work hours.
  • Submitted employee payroll documentation biweekly to avoid errors and ensure employees were paid accurately and on time.

City Of Philadelphia, Parks & Recreation KEYSPOT

Computer Instructor
01.2020 - 06.2020

Job overview

  • Facilitated computer lab classrooms for diverse populations, children, youth, and adults of low computer skills and digital literacy levels.
  • Researched and implemented a digital literacy program and taught the use of innovative technology software applications, Microsoft 365, Windows 10, MS Office, and Desktop Publishing for essential computer skills building for end users.
  • Attended professional development technology courses to increase the knowledge base and learn the latest information.
  • Set up computers, printers, and networking devices for document scanning, copying, and printing.
  • Composed course syllabus to clearly outline curriculum, expectations, and deadlines at the beginning of the digital literacy course.
  • Communicated with students to discuss progress and need for tutoring and extra assistance.

Friendship House Foster And Adoption Care Agency

Specialized Foster Parent
03.2003 - 04.2008

Job overview

  • Managed and provided safe, nurturing home environment and daily care for children placed in custody through the County Children and Youth Agency in Philadelphia, PA, overseeing and implementing their educational, recreational, social, medical, and developmental needs.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Collaborated with school personnel, parents, and mental health providers to maintain comprehensive and integrated approach to student services.
  • Supported education of children under care through consistent attendance at school and attentiveness to homework assignments.
  • Improved children's health by preparing healthy meals and snacks.
  • Prepared and maintained individual beds and personal space for foster children.
  • Assisted children through recovery from difficult home or school situations.
  • Instructed older children about money, and other important life skills.
  • Transported infants, toddlers, and school-aged children to mandated therapy, extracurricular activities, and medical appointments.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Helped reunify birth families through coordinated visitation strategies.
  • Assisted families in navigating social services system, including applying for benefits, accessing resources, and connecting with other family support services.

Education

MTF Institute of Management, Technology And Finance
Lisbon, Portugal

MBA from Management And Business Administration
12.2024

University Overview

  • MBA program with concentration in Management and Business Administration
  • European Accredited Government Certificate of Professional Education and MBA Master's of Science Degree
  • Professional executive program designed to equip individuals with advanced knowledge and skills necessary for managerial and executive roles in various industries.

MTF Institute of Management, Technology & Finance
Lisbon, Portugal

MBA from Management And Leadership
08.2023

University Overview

  • Capstone Project: Accepted and Selected for Student Example
  • Professional Development: MBA Management and Leadership
  • College Student | Entrepreneur
  • A holistic understanding of business functions and operations interconnected management practices.

US Institute of Diplomacy And Human Rights
Washington, DC

Certification from Digital Citizenship Consultant
04.2023

University Overview

Consult, educate and certify individuals and groups, the required ethical and responsible use of online digital technology.

Certification Credential ID 71070695

US Institute of Diplomacy And Human Rights
Washington, DC

Certification from Virtual Event Consultant
04.2023

University Overview

Consult, educate, and certify individuals and groups; the essential digital skills and uses of innovative technology applications for end users in conducting online engaging events.
Certification Credential ID 72766374

US Institute of Diplomacy And Human Rights
Washington, DC

Certification from Human Rights Education Training Consultant
02.2023

University Overview

Consult, educate and certify individuals and groups of Human Rights; equal opportunity regulations, civil rights laws, anti-discrimination, diversity and other related human rights.
Certification Credential ID 67758029

US Institute Of Diplomacy And Human Rights
Washington, DC

Certification from Diplomatic Protocol And Etiquette Consultant
02.2023

University Overview

Consult, educate and certify individuals and groups; the essential aspects of diplomatic protocol and etiquette skills applicable in business and international environments of official relations.
Certified Consultant Credential ID 68591028

Benjamin Franklin High School
Philadelphia

High School Diploma
06.2016

University Overview

  • Awarded
  • Certificate of Excellence for Outstanding Performance in English 4
  • Awarded Certificate of Recognition for Perseverance in English 4
  • Certificate of Excellence for Outstanding Performance in Social Science
  • Awarded Certificate of Recognition for Perseverance in Social Science

Skills

  • Administrative Procedures
  • Digital Literacy Training
  • Staff Orientation and Training
  • Operations Management
  • Computers and Technology Uses
  • Virtual Event and Meeting Planning
  • Customer Engagement
  • Calendar Management

Timeline

Office Administration Assistant

Resident Advisory Board Of Philadelphia, PHA
03.2022 - 08.2022

Computer Instructor

City Of Philadelphia, Parks & Recreation KEYSPOT
01.2020 - 06.2020

Specialized Foster Parent

Philadelphia Department Of Human Services
04.2008 - 12.2022

Specialized Foster Parent

Friendship House Foster And Adoption Care Agency
03.2003 - 04.2008

MTF Institute of Management, Technology And Finance

MBA from Management And Business Administration

MTF Institute of Management, Technology & Finance

MBA from Management And Leadership

US Institute of Diplomacy And Human Rights

Certification from Digital Citizenship Consultant

US Institute of Diplomacy And Human Rights

Certification from Virtual Event Consultant

US Institute of Diplomacy And Human Rights

Certification from Human Rights Education Training Consultant

US Institute Of Diplomacy And Human Rights

Certification from Diplomatic Protocol And Etiquette Consultant

Benjamin Franklin High School

High School Diploma
Yvonne HardingAdministration & Management