Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ytzel Jurado

Glendale,AZ

Summary

Organized and motivated employee to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Customer-focused Service Provider successful at providing individualized care to diverse clients. Committed to addressing individual needs, ensuring satisfaction, retention, and referrals.

Overview

9
9
years of professional experience

Work History

Cashier

Story Company
Glendale, AZ
05.2022 - Current
  • Handled cash transactions and processed payments efficiently.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Retail Supervisor

Arizona Organix
Glendale, AZ
08.2021 - 04.2022
  • Opened and closed the store five times per week by balancing cash drawers, preparing daily deposits, and counting the safe.
  • Supervised daily retail operations and ensured compliance with company policies.
  • Managed 20 employees per shift.
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Supervised the work of cashiers, trained new team members, and monitored performance.
  • Established, enforced, and optimized departmental procedures and goals to optimize team performance and productivity.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.

Cashier

Maskadores Taco Shop
Phoenix, AZ
01.2019 - 07.2021
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Operated the cash register, collected payments, and provided accurate change.
  • Learned the roles of other departments to provide coverage and keep the store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases, locating items, and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customers find specific products, answered questions, and offered product advice.

Team Leader

Jack in the Box
Phoenix, AZ
08.2016 - 06.2018
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Sierra Linda High School
Tolleson, AZ
05.2016

Skills

  • Employee Training
  • Departmental Procedures
  • Product Sales
  • Service Oriented
  • Willingness to Learn
  • Merchandise Quality Assurance
  • Sales Leadership
  • Flexible Work Schedule
  • Health and Safety Procedures
  • Multitasking and Prioritizing
  • Handling Complaints
  • Product knowledge
  • Sales techniques

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier

Story Company
05.2022 - Current

Retail Supervisor

Arizona Organix
08.2021 - 04.2022

Cashier

Maskadores Taco Shop
01.2019 - 07.2021

Team Leader

Jack in the Box
08.2016 - 06.2018

High School Diploma -

Sierra Linda High School

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