Yu Chi
Jericho,NY
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
40
40
years of professional experience
Work History
General Manager
Seoul Korean BBQ & Hotpot
2021.10 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Business Owner
Miyako Poke Bowl
2018.01 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Input income and expense details into database to track business finances and address variances.
Business Owner
Miyako Sushi & Steakhouse
2008.02 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
General Manager
Miyako Sushi & Steakhouse
2001.04 - 2020.06
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
Bachelor of Arts -
Quan Zhou University
Quan Zhou, China06.1999
Skills
- Program Development
- Employee Scheduling
- Product Analysis
- Profit and Loss
- Labor Cost Controls
- Sales Expertise
- Market Growth
- Staff Training
- Sales Team Development
- Total Quality Management
- Menu Planning
- Product Costing
- Vendor Negotiations
- Food Preparation and Safety
- Verbal and Written Communication
- Project Planning
- Staff Development
- Profit and Loss Accountability
- Client Relations
- Purchasing and Planning
- Operations Management
- Administrative Skills
- Problem Resolution
- Financial Document Control
- Staff Retention Programs
- Budgeting and Cost Control
- Leadership
- Negotiation
- Marketing
- Recruitment
Timeline
General Manager
Seoul Korean BBQ & Hotpot
2021.10 - Current
Business Owner
Miyako Poke Bowl
2018.01 - Current
Business Owner
Miyako Sushi & Steakhouse
2008.02 - Current
General Manager
Miyako Sushi & Steakhouse
2001.04 - 2020.06
Bachelor of Arts -
Quan Zhou University
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