Summary
Overview
Work History
Education
Skills
Personality
Personal Information
Languages
Visa
Timeline
Generic
YU-TING Chiu (Laney)

YU-TING Chiu (Laney)

Fremont,California

Summary

Hello, my name is Laney. I was born and raised in Taipei, Taiwan. I have an optimistic, outgoing, friendly, and responsible personality. I graduated from university with a degree in International Business Management, and I decided to explore my vision of management skills in different countries.

I spent four years working at Eslite Corporation, a conventional department store established in 1989. It started as a 24-hour bookstore and later expanded to offer more services, including retail shopping, restaurants, and hotels. I initially joined Eslite Corporation as a part-time employee during college and was later promoted to a full-time associate after graduation. In the customer service role, I assisted customers and supported the sales team. Later, I was promoted to operational manager, where I searched for new vendors, negotiated contracts, and created more business opportunities for our department.

During my time at Eslite, I acquired various skills, such as brand designing, generating daily financial reports, and handling advertisements. Additionally, my communication, time-management, and coordination skills greatly improved.

Although Taiwan is a convenient country, life there is fast-paced. After leaving Taiwan, I lived in Australia for three years, enjoying its sunny beaches. I also developed a passion for freediving and camping. Afterward, I spent nearly a year in New Zealand. Now, I have been living in the San Francisco Bay Area for two years, and my family and I really love it here.

Overall, I consider myself a self-starter, a good team player, and I work well under pressure by myself. I like to take on new challenges, and I am always excited to explore in different fields. Because I want to be a better me. I am looking forward to hearing from you and sincerely hope to contribute to your team.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Warehouse Operator

SYNNEX TIC, Australia
05.2018 - 05.2020
  • Maintaining and inputting data in the system
  • Packaged items for shipment according to customer specifications.
  • Received, sorted and stored incoming inventory items according to established guidelines.
  • Prepared orders by processing requests and supply orders, pulling materials, and packing boxes.
  • Maintained accurate records of all goods received, shipped or transferred between warehouses.
  • Used digital database to keep records of units and stock moved.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Performed cycle counts of warehouse stock on a regular basis.

Quality Control Inspector

Ferngrove Pharmaceuticals, Australia
03.2017 - 05.2018
  • Sustaining the smooth operation of the production line.
  • Consulted with engineers to resolve quality, production, and efficiency problems.
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Communicated effectively with management regarding progress toward meeting quality objectives.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Performed first article inspection on incoming raw materials.

Operational Department Manager

Estile Corporation, Taiwan
03.2014 - 10.2016
  • Search for new vendors, negotiate business contracts and generate financial reports
  • Oversee the vendors business daily operation
  • Prepare for marketing plans and advertisement
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Produced thorough, accurate and timely reports of project activities.

Customer Sevice Representative

Estile Corporation, Taiwan
05.2012 - 12.2013
  • Served as customer service representative
  • Communicate and assist with customer needs
  • Operated register for customer transactions
  • Process purchase orders, manage inventory, and organize sale floor display

Education

Department of International Business Management

Chang Jung Christian University
Tainan, Taiwan
09.2009 - 01.2013

Leadership & Marketing

Lonsdale Institute
Sydney, Australia
01.2019 - 06.2020

Interior Design

Ohlone College
Fremont, CA
08.2023 - 06.2025

Skills

  • POS Software
  • MS Office
  • Accounts Payable and Receivable
  • Retail Management
  • Cost Planning
  • Customer Service
  • Performance Management
  • Sales Reporting
  • Purchasing Functions
  • Decision-Making
  • Operations
  • Team Collaboration
  • Inventory Organization
  • Logistics Planning
  • First Aid Certification

Personality

  • Responsible
  • Friendly
  • Positive
  • Patiently

Personal Information

  • Gender: Female
  • Nationality: Taiwan

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Elementary

Visa

Permanent Resident

Timeline

Interior Design

Ohlone College
08.2023 - 06.2025

Leadership & Marketing

Lonsdale Institute
01.2019 - 06.2020

Warehouse Operator

SYNNEX TIC, Australia
05.2018 - 05.2020

Quality Control Inspector

Ferngrove Pharmaceuticals, Australia
03.2017 - 05.2018

Operational Department Manager

Estile Corporation, Taiwan
03.2014 - 10.2016

Customer Sevice Representative

Estile Corporation, Taiwan
05.2012 - 12.2013

Department of International Business Management

Chang Jung Christian University
09.2009 - 01.2013
YU-TING Chiu (Laney)