Summary
Overview
Work History
Education
Skills
Timeline
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Yuanzhu Huang

Airway Heights,WA

Summary

Dynamic leader with a proven track record at J and J Retail Enterprise, enhancing sales through strategic promotions and exceptional team coaching. Expert in financial operations management and building strong vendor relationships, achieving significant profitability and customer satisfaction. Skilled in recruitment and fostering a collaborative environment, driving store success with innovative solutions.

Experienced with inventory management, team leadership, and customer engagement. Utilizes strategic planning to improve store efficiency and enhance shopping experiences. Track record of delivering consistent results through effective communication and operational expertise.

Overview

4
4
years of professional experience

Work History

Lead Line Cook

Northern Quest Resort & Casino Spokane
10.2023 - 02.2024
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.

Store Manager of Operations

J and J Retail Enterprise
01.2020 - 05.2023
  • Increased sales by [Number]% with special displays and promotions.
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
  • Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
  • Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.

Education

Associate of Arts - Business Administration

Portland Community College
Portland, OR
06-2027

Skills

  • Recruitment and hiring
  • Store maintenance
  • Merchandise planning
  • Promotions management
  • Financial operations management
  • Relationship building and management
  • Team leadership and coaching
  • Strategic thinker
  • Store operations
  • Goals and performance
  • Outstanding communication skills
  • Accurate money handling

Timeline

Lead Line Cook

Northern Quest Resort & Casino Spokane
10.2023 - 02.2024

Store Manager of Operations

J and J Retail Enterprise
01.2020 - 05.2023

Associate of Arts - Business Administration

Portland Community College
Yuanzhu Huang