QUALIFICATION SUMMARY
A business professional with experience in a variety of accounting fields, including financial, general, and investment accounting; taxation; auditing; customer services; and compliance. Strength in recognizing, analyzing, and solving problems. BA degree in accounting from State University, eight years of financial accounting experience in the retirement plans field with several worldwide companies. Three years of tax auditing experience with the IRS and a CPA firm; one year of Business Analyst experience in a consulting firm; ten years of Compliance Analyst experience in a life insurance company. Effective in a dynamic and challenging environment.
* Successfully resolved several companies' conversion work for off-account balance issues from thousands of dollars to a few dollars, covering 35 pension plans and over 30,000 participants' accounts.
* Analyzed and discovered root causes for conversion issues, wrote reports, and provided possible solutions.
* Creative updated a life company AML training program from a Word version to a PowerPoint image with clip art, charts, pictures, and fun quizzes.
* Suggested and used alternative ways during several jobs to process assignments more quickly and efficiently. These changes resulted in a 60% decrease in processing time and an increase in efficiency by dramatic proportions.