Professional nurse with significant experience in clinical leadership seeking to impact patient care and team performance. Known for collaboration, adaptability, and consistent delivery of high-quality outcomes. Proficient in staff training, patient management, and implementing healthcare protocols. Reliable, results-driven, and skilled in fostering a cohesive work environment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Mount Sinai IAM
01.2021 - Current
Coordinated with NYC department of health with the m-pox epidemic with workflow, treatment, and vaccination within our practice.
Collaborating with long acting injectable team to implement processes and workflow to improve patient care.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Developed team-based model of care approach to meet patient needs and actively engage patients as full participants in their care, incorporating all health care professionals to function fully of their education, certification, and experience
Reviews unit progress, changes and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Evaluates nursing staff performance, mentoring, coaching, counseling, and disciplining staff as needed
Conducts regular staff meetings to ensure communication with staff about progress, changes, and compliance with all hospital policies and procedures
Interprets and implements collective bargaining agreements affecting staff
Drives the development of clinical care standards in coordination with providers, hospital administration, and leadership
Management of patient flow/throughput and staffing through continuous assessment of volume/acuity needs, utilizing resources available to assist in provision of appropriate staffing resources
Drives change management initiatives to improve nursing metrics, utilization, and patient flow
Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
Clinical Coordinator
Mount Sinai IAM
11.2016 - 12.2020
Managed and assisted with covid -vaccine pod and administering covid vaccines
Managed staffing schedules, communicated and collaborated with different multidisciplinary team, attended periodic meetings, ensured adequate patient care and assisted certain patients in designated units
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
Assumed responsibilities and accountability for planning, organizing, coordinating, directing, monitoring and evaluating the provision of care and services in the clinic
Demonstrated initiative in facilitating the development and implementation of systems’ such as video visit for nursing and care team approach, processes and standard of care that were consistent with current professional practice, standards, grant requirements, and health care trends
Coordinated with internal and hospital leadership team to keep all informed of current departmental activities, plans and developments
Monitored patient care for quality and reviewed patient and staff data to measure the effectiveness of patient care
Public Health Nurse
St. Luke’s/Mount Sinai
06.2014 - 11.2016
As charge nurse, assessed staffing needs according to providers' schedules
Provided direct nursing services for the patient population
Adult/pediatric immunizations, treatments and blood draws
Assisted providers with adherence/follow up with hepatitis c treatment
Provided teaching and adherence with medication management
Triaged patients via urgent care schedule and phone calls
Evaluated patient care needs, prioritized treatment and maintained patient flow
Referred patients with social and emotional issues to social worker or mental health for evaluation
Provided orientation and training of nursing staff
Performed initial patient assessments and worked with providers to plan, implement and evaluate plans of care for the patient
Ordered medications and vaccines for the clinic
Maintained medication room with up to date vaccines and medications
Trained as an Epic super user
Registered Nurse/ Clinic Coordinator
Henry Street Settlement
11.2011 - 05.2014
Coordinated and managed patient care with primary care and psychiatric providers
Maintained and coordinated medication adherence program for psychiatric patient
Provided direct nursing services such as injections/immunization to patients; wound care, telephone triage, prior authorization for medications and procedures from insurance companies, triage, assisting providers with procedure, refills on medications, insurance verification
Participated in continues quality improvement projects as mandated by the department of health
Nursing Supervisor
Greenwich House
01.2009 - 10.2011
Coordinated patient care with interdisciplinary care plans within the agency as well as outside case management
Maintained and coordinated medication management with treatment adherence program
Participated in HIV quality improvement projects as directed by AIDS institute
Provided oversight to ensure and maintaining patient flow to providers with a high volume clinic with medically complex patients with multiple co-morbidities including HIV, Hepatitis C and substance use
Hospital Liaison
Visiting Nurse Association of Brooklyn
01.2008 - 01.2009
Served as a liaison between the hospital/health facility and the Visiting Nurse Regional Health Care System's affiliates regarding referral of patients who are in need of home care services upon discharge from the hospital/health facility
Evaluated patients referred to home care to determine eligibility for admission including obtain completed and signed physicians' orders
Assisted and consulted with physicians, nurses, and other disciplines in establishing a definitive home care plan prior to a patient discharge, including assessment of the appropriateness of the request services, medical supplies and appliances of the patient requires home care services
Served as an educational resource to the hospital and physician concerning available home health services
Registered Nurse
Betances Health Center
01.2002 - 01.2008
Provided leadership and direct supervision to a team of medical assistants including laboratory procedures/other services and emergency services
Provided nursing services including medications and injections to patients as directed by providers; patient assessments; IV initiation and maintenance when needed; immunizations; wound care; referrals to other providers and community health resources
Conducted internal collaboration between the primary care practice and specialty clinics to ensure optimal utilization of services
Telephone triage, medication refills, pre-authorization for medications thru insurance companies
Provide oversight for receiving and distributing pharmaceutical samples
Responsible for maintaining compliance with regulatory agency such as OSHA and the department of health with infection control
Office Manager/ Nurse
St. Nicholas Medical Services
01.1998 - 01.2002
Management of daily medical office operations managing a staff of 5 employees
Managed all front desk operations such as insurance verifications, new patient registration, scheduling and coordination of patient care
Maintained compliance in areas such as OSHA, HIPPA and updating policies and procedures
Assisted medical provider with vital signs measurement, documentation of chief compliant, assist during procedures
Nurse
NYC Dept. of Sanitation
01.1997 - 01.1998
Directed and guided with complex injuries/illness by assessment, maintaining appropriate communication with private physician and in house physicians
General nursing responsibilities such as EKG, blood pressure, audiometric, vision testing, spirometry exams and knowledge of federal CDL toxicology and breathalyzer testing
Acting nurse responsible for fast paced, progressive occupational health unit that services up to two hundred sanitation workers a day
Office Manager/Nurse
S. Nadesan MD
01.1996 - 01.1997
Assisted physician with chemotherapy and bone marrow biopsies
Managed all front desk operations such as appointment scheduling, new patient registration, open and closing of office
Provided telephone triage
Provided general nursing responsibilities such as Electrocardiograms, injections, vital signs, and phlebotomy
Maintained infection control and OSHA compliance protocols and procedures
Established and maintained referral system for continuity of care for patients
Education
Master of Science - Nursing Administration
Mercy College
Dobbs Ferry, NY
07-2021
Skills
Multitasking and organization
Staff coaching and mentoring
Strong clinical judgment
Clinical expertise
Quality assurance
Staff management
Quality improvement
Ethical practice
Certification
HIV/AIDS Certified Registered Nurse (ACRN)
Languages
Spanish
Native or Bilingual
Timeline
Assistant Nurse Manager
Mount Sinai IAM
01.2021 - Current
Clinical Coordinator
Mount Sinai IAM
11.2016 - 12.2020
Public Health Nurse
St. Luke’s/Mount Sinai
06.2014 - 11.2016
Registered Nurse/ Clinic Coordinator
Henry Street Settlement
11.2011 - 05.2014
Nursing Supervisor
Greenwich House
01.2009 - 10.2011
Hospital Liaison
Visiting Nurse Association of Brooklyn
01.2008 - 01.2009
Registered Nurse
Betances Health Center
01.2002 - 01.2008
Office Manager/ Nurse
St. Nicholas Medical Services
01.1998 - 01.2002
Nurse
NYC Dept. of Sanitation
01.1997 - 01.1998
Office Manager/Nurse
S. Nadesan MD
01.1996 - 01.1997
HIV/AIDS Certified Registered Nurse (ACRN)
Master of Science - Nursing Administration
Mercy College
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