Yudi Purnama
Rego Park
Summary
I came to the USA in 2007 right after my college graduation to pursue a career in hospitality management and have been working in the industry ever since. I have a diverse history of working in various types of restaurants, including Thai, Sake-Whiskey Bar, and Traditional Japanese Cuisine. Therefore, I am confident that my experience would be valuable and make a great addition to your restaurant or business.
Overview
17
17
years of professional experience
Work History
Server
Sushi Yugen Omakase
1144 1st Ave, Manhattan, NY
07.2022 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Cultivated warm relationships with regular customers.
Server
Sushi Teru Omakase
615 1/2 Hudson Street, Manhattan, NY
11.2020 - 12.2022
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Sushi Kaito
244 W 72nd St, Manhattan, NY
11.2020 - 08.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Dark Bullet Sake Bar
154 W 72nd St, Manhattan, NY
08.2019 - 12.2020
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Manager
Tenzan Japanese Restaurant
285 Colombus Ave, Manhattan, NY
12.2015 - 08.2019
- Controlled costs to keep business operating within budget and increase profits.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server/Bartender
Wild Ginger
Rockvile Center, NY
10.2012 - 12.2015
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Tenzan Japanese Restaurant
7117 18th Ave, Manhattan, NY
11.2009 - 10.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Busser/Runner/Server
Amber Asian Fusion
135 Christopher St, Manhattan, NY
04.2007 - 12.2009
- Reset and cleaned tables quickly to prepare for new customers.
- Delivered correct food items to tables according to order documentation.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
BBA - Business Administration And Management
University of Indonesia
Jakarta, Indonesia06.2007
Skills
- Decision-Making Skills
- Complex Problem-Solving
- Fast Learner
- Teamwork Oriented
- Punctual and Discipline
- Strong Leader
- Work well under pressure
Timeline
Server
Sushi Yugen Omakase
07.2022 - Current
Server
Sushi Teru Omakase
11.2020 - 12.2022
Server
Sushi Kaito
11.2020 - 08.2022
Manager
Dark Bullet Sake Bar
08.2019 - 12.2020
Manager
Tenzan Japanese Restaurant
12.2015 - 08.2019
Server/Bartender
Wild Ginger
10.2012 - 12.2015
Server
Tenzan Japanese Restaurant
11.2009 - 10.2012
Busser/Runner/Server
Amber Asian Fusion
04.2007 - 12.2009
BBA - Business Administration And Management
University of Indonesia