Yudi Purnama
Rego Park
Summary
I came to the USA in 2007 right after my college graduation to pursue a career in hospitality management and have been working in the industry ever since. I have a diverse history of working in various types of restaurants, including Thai, Sake-Whiskey Bar, and Traditional Japanese Cuisine. Therefore, I am confident that my experience would be valuable and make a great addition to your restaurant or business.
Overview
17
17
years of professional experience
Work History
Server
Sushi Yugen Omakase
2022.07 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Cultivated warm relationships with regular customers.
Server
Sushi Teru Omakase
2020.11 - 2022.12
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Sushi Kaito
2020.11 - 2022.08
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Dark Bullet Sake Bar
2019.08 - 2020.12
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Manager
Tenzan Japanese Restaurant
2015.12 - 2019.08
- Controlled costs to keep business operating within budget and increase profits.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server/Bartender
Wild Ginger
2012.10 - 2015.12
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Tenzan Japanese Restaurant
2009.11 - 2012.10
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Busser/Runner/Server
Amber Asian Fusion
2007.04 - 2009.12
- Reset and cleaned tables quickly to prepare for new customers.
- Delivered correct food items to tables according to order documentation.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
BBA - Business Administration And Management
University of Indonesia
Jakarta, Indonesia06.2007
Skills
- Decision-Making Skills
- Complex Problem-Solving
- Fast Learner
- Teamwork Oriented
- Punctual and Discipline
- Strong Leader
- Work well under pressure
Timeline
Server
Sushi Yugen Omakase
2022.07 - Current
Server
Sushi Teru Omakase
2020.11 - 2022.12
Server
Sushi Kaito
2020.11 - 2022.08
Manager
Dark Bullet Sake Bar
2019.08 - 2020.12
Manager
Tenzan Japanese Restaurant
2015.12 - 2019.08
Server/Bartender
Wild Ginger
2012.10 - 2015.12
Server
Tenzan Japanese Restaurant
2009.11 - 2012.10
Busser/Runner/Server
Amber Asian Fusion
2007.04 - 2009.12
BBA - Business Administration And Management
University of Indonesia
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