Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yudianela Perez

Cape Coral,FL

Summary

Proven expert in streak-free and detailed cleaning, with a track record of enhancing facility cleanliness and efficiency at Ecatepec De Morelos. Skilled in employing advanced cleaning techniques and organization, coupled with exceptional communication and teamwork abilities. Achieved significant improvements in guest satisfaction and operational productivity, demonstrating a strong commitment to quality and results. Skilled at [Area of expertise] cleaning and trained in [Task]. Talented at paying close attention to details and making sure to finish tasks.

Overview

21
21
years of professional experience

Work History

Cleaning

05.2024 - Current
  • Enhanced facility cleanliness by performing thorough daily cleaning routines.
  • Ensured store cleanliness by implementing thorough cleaning schedules and routine inspections.
  • Ensured optimal equipment performance with regular maintenance, cleaning, and timely repairs.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Enhanced guest satisfaction by providing exceptional stateroom cleaning and maintenance services.
  • Upheld department presentation standards with regular cleaning.
  • Conducted daily cleaning tasks to maintain hygienic shopping environment.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Achieved faster response times by effectively prioritizing urgent cleaning requests
  • Maintained equipment in excellent condition through regular maintenance and cleaning protocols

Cocinero

Ecatepec De Morelos
10.2023 - 04.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Clerk Cashier

Clerk Cashier
06.2018 - 05.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.

Beauty Salon

Manicure, Pedicure, Hairdresser
12.2014 - 01.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Store Clerk

Sales Advisors
01.2010 - 11.2014
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.

12 Grado Education Superior

Teachers General
09.2003 - 07.2009
  • Developed customized preventative maintenance plans tailored to each client''s specific needs, reducing unexpected breakdowns and costly repairs.
  • Maintained a safe work environment by strictly adhering to safety regulations and guidelines during repair tasks.
  • Streamlined repair processes through careful documentation of work performed, ensuring future efficiency in similar situations.
  • Coordinated with suppliers/vendors to obtain necessary replacement parts at competitive prices while maintaining high-quality standards.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Pedagogic Rafael Maria De Mendive
Cuba
07.2009

Skills

    Streak-free cleaning

    Cleaning product knowledge

    Interior Cleaning Techniques

    Dry Cleaning

    Glass cleaning proficiency

    Carpet Cleaning Expertise

    Commercial Window Cleaning

    Room Cleaning and Restocking

    Detailed cleaning

    Cleaning and organization

    Patio cleaning

    Ceramic Tile Cleaning

    Object cleaning

    Floor cleaning

    Healthcare Data Cleaning

    Furniture Cleaning Proficiency

    Deep cleaning processes

    Interior Cleaning

    Work Area Cleaning

Timeline

Cleaning

05.2024 - Current

Cocinero

Ecatepec De Morelos
10.2023 - 04.2024

Clerk Cashier

Clerk Cashier
06.2018 - 05.2023

Beauty Salon

Manicure, Pedicure, Hairdresser
12.2014 - 01.2018

Store Clerk

Sales Advisors
01.2010 - 11.2014

12 Grado Education Superior

Teachers General
09.2003 - 07.2009

High School Diploma -

Pedagogic Rafael Maria De Mendive
Yudianela Perez