Yudie kongla
Minneapolis,MN
Overview
13
13
years of professional experience
Work History
Bar Manager/ Sushi Manager
Benihana
Maple Grove, MN
03.2022 - Current
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Bar Manager
Cowboy jacks
New Brighton, MN
05.2018 - 03.2022
- Met with beverage sales personnel to identify new and popular product offerings
- Prepared bartender, barback, and cocktail server schedules and cross-trained staff to meet business demands
- Engaged with dissatisfied customers, sought resolutions, and addressed issues with staff
- Oversaw service quality and obtained customer feedback to implement improvements
- Reconciled records of sales versus beverage costs to identify current or potential theft
- Labeled products correctly with prices and use or sell-by dates
- Scheduled department staff strategically to maintain proper coverage based on business volume
Food and Beverage Manager
Applebees
Rosedale, Mn
05.2016 - 05.2018
- Fulfilled administrative, record-keeping, and reporting requirements to sustain food and beverage operations
- Supported and supervised shift employees to establish objectives and achieve business goals
- Scheduled department staff strategically to maintain proper coverage based on business volume
- Trained and mentored food service works to achieve maximum team quality and efficiency
- Interviewed job applicants, processed new hire paperwork, and provided on-the-job training
- Managed food and supplies inventory to keep adequate levels for expected demands
- Developed food storage and rotation metrics and maintained team member compliance
- Coordinated work of janitorial staff handling dining and kitchen areas, keeping spaces clean and sanitized according to optimal standards
Bartender
Applebees
St.anthony, MN
06.2012 - 08.2016
- Verified legal drinking age of patrons through stringent ID checks
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes
- Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Arranged bottles and glasses in attractive displays to maintain bar atmosphere
Food Server
Applebees
St.anthony, MN
06.2012 - 06.2016
- Greeted customers and took food and beverage orders
- Wiped down and sanitized chairs, tables, and frequent-touch surfaces
- Handled cash and credit transactions in alignment with company policies
- Took and filled orders and maintained dining areas
- Delivered orders and provided condiments, beverages, and place settings
- Supported FOH and BOH teams by finishing dishes with garnishes, preparing desserts and collecting special beverages from bartenders
- Fostered fun atmosphere and family-style work environment
- Quickly addressed and resolved customer concerns, working with management to fix advanced issues
Host
Applebees
St.anthony, MN
10.2011 - 06.2012
- Assisted dining room staff with setting and clearing tables during high traffic periods
- Greeted incoming guests warmly with genuine smile and eye contact
- Informed customers of current promotions and server name for smooth transition to service staff
- Fielded telephone calls to answer questions and take reservations
Education
Associate of Arts - Criminal
Nhcc
High School Diploma -
Columbia heights highschool
Skills
- Bar Management
- Customer Service
- Staff Training and Supervision
- Inventory Management
- Food and Beverage Operations
- Administrative Tasks
- Record-Keeping
- Reporting
- Team Management
- Food Service
- Sanitation
- Cash Handling
- Order Taking and Fulfillment
- Table Setting and Clearing
- Reservation Management
- Budget Development
- Revenue Forecasting
- Responsible Alcohol Service
Timeline
Bar Manager/ Sushi Manager
Benihana
03.2022 - Current
Bar Manager
Cowboy jacks
05.2018 - 03.2022
Food and Beverage Manager
Applebees
05.2016 - 05.2018
Bartender
Applebees
06.2012 - 08.2016
Food Server
Applebees
06.2012 - 06.2016
Host
Applebees
10.2011 - 06.2012
Associate of Arts - Criminal
Nhcc
High School Diploma -
Columbia heights highschool