Yudina loyola
Patchogue,ny
Summary
Dynamic Operations Supervisor at Broadridge Financial Solutions with a proven track record in process improvement and employee training. Successfully implemented new operational procedures, enhancing efficiency by XX%. Adept at resource allocation and cross-departmental collaboration, driving team productivity and achieving organizational goals. Passionate about fostering a high-performance culture.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
Broadridge Financial Solutions
Edgewood, NY
08.2007 - Current
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Implemented new operational procedures, resultingin an increase in process efficiency.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures.
- Trained, mentored and motivated employees to maximize team productivity.
- Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Managed inventory control, reducing waste and optimizing stock levels for operational needs.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Coordinated maintenance and repair schedules for equipment, ensuring minimal downtime.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Led team of XX in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Recruited, interviewed and selected employees to fill vacant roles.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Implemented cost-saving measures throughout the organization's operations.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Analyzed financial activities of department to share budgetary input with managers.
- Monitored staff performance and provided feedback for improvement.
- Maintained accurate records of employee attendance and performance reviews.
- Delegated work to staff, setting priorities and goals.
- Analyzed operational data to identify trends and implement strategic improvements.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Guided employees in handling difficult or complex problems.
- Oversaw quality control processes, achieving a XX% improvement in product and service quality.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Production Coordinator
Adp- Automated Data Processing
Edgewood, NY
03.2004 - 08.2007
- Created and implemented production schedules to meet pick-up times.
- Managed communication between departments to streamline operations.
- Reviewed daily workload distribution to prioritize and distribute job assignments.
- Coordinated and scheduled daily production activities to ensure efficient operations.
- Prepared for production by checking inventory levels of items needed to complete work.
- Prepared and maintained accurate records of production processes, materials used, and finished products.
- Organized order information to prepare for production of products.
- Managed the production calendar, scheduling tasks and deadlines.
- Coordinated production schedules to ensure timely delivery of projects.
- Assisted in the hiring and training of new production staff.
- Assisted teams with data gathering and analysis to support operational decisions.
- Resolved any issues related to production process or equipment malfunctions quickly and efficiently.
Education
Bachelor of Arts - Tourism And Hospitality Management
Universidad San Francisco De Quito
Quito - Ecuador12-2001
Skills
- Employee training
- Operational budgeting
- Inventory management
- Process improvement
- Quality control
- Project management
- Time management
- Team building
- Problem solving
- Resource allocation
- Data analysis
- Performance evaluation
- Cross-departmental collaboration
- Logistics coordination
Accomplishments
- Green Belt Six Sigma
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Operations Supervisor
Broadridge Financial Solutions
08.2007 - Current
Production Coordinator
Adp- Automated Data Processing
03.2004 - 08.2007
Bachelor of Arts - Tourism And Hospitality Management
Universidad San Francisco De Quito