Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yudith Morales

Summary

Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills and ready to help team achieve company goals. Handles multiple projects simultaneously with a high degree of accuracy. Passionate job seeker eager to secure entry-level Coding position.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Executive Assistant RO

Marriott Vacation Club
05.2023 - Current
  • Updated, maintaining, and handled confidential and sensitive information with discretion and tact, ensuring proper storage and distribution as needed.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Facilitated training and onboarding for incoming office staff.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.




Housekeeping Team Leader

Marriott Vacation Club
01.2020 - 05.2023
  • Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
  • Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.
  • Completed schedules, shift reports, and other business documentation.
  • Conducted regular room inspections to ensure adherence to brand standards and address any potential issues before they escalated.
  • Ensured compliance with health, safety, and environmental regulations within the housekeeping department''s operations.
  • Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.


Breakfast Coordinator

Marriott Vacation Club
09.2014 - 01.2020
  • Enhanced customer satisfaction by efficiently managing breakfast operations and ensuring high-quality food preparation.
  • Collaborated with management in creating new breakfast menu items, resulting in increased revenue and positive customer feedback.
  • Gathered valuable customer feedback via surveys or direct interactions to identify areas of improvement in both food offerings and service quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Implemented effective inventory control systems to reduce food spoilage and waste.


Housekeeper

Marriott Vacation Club
01.2011 - 09.2014
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Education

Certificate - Medical Coder/ Biller

Miami Dade College
Miami, FL
12.2023

Associate of Arts - Accounting

Miami Dade College
Miami, FL
05.2019

Certificate - Business Specialist General

Miami Dade College
Miami, FL
05.2018

Skills

  • Medical Coding
  • Medical Terminology
  • Anatomy
  • Data Entry
  • CPT
  • ICD-10
  • ICD-10-PCS
  • HCPCS
  • Knowledge of HIPAA Laws and Regulations
  • Problem Solving
  • Organizational Skills
  • Ability to work in Team

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

CCS-AHIMA

CBCS-NHA

Timeline

Executive Assistant RO

Marriott Vacation Club
05.2023 - Current

Housekeeping Team Leader

Marriott Vacation Club
01.2020 - 05.2023

Breakfast Coordinator

Marriott Vacation Club
09.2014 - 01.2020

Housekeeper

Marriott Vacation Club
01.2011 - 09.2014

Certificate - Medical Coder/ Biller

Miami Dade College

Associate of Arts - Accounting

Miami Dade College

Certificate - Business Specialist General

Miami Dade College
Yudith Morales