Yudyt Garcell
Medical Assistant, Phlebotomy, Care Management Coordinator
Miami Gardens,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager Coordinator
CANO HEALTH
Miami, FL
06.2018 - Current
- Helped patients receive appropriate, high-quality care with reasonable results.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Participated in professional growth programs to support special education improvement efforts.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Evaluated treatment plans against individual goals and healthcare standards.
- Intervened in urgent and crisis situations and provided services in compliance with Florida and federal regulations and laws.
- Collaborated with Social services resource providers to offer clients access to community services.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
- Addressed delays in discharge, postponed procedures and discharge equipment unavailability.
- Support and coordinate care with patient’s primary care provider and other specialists as applicable
- Assist with identifying high risk population (high utilization, multiple co-morbidities, polypharmacy, non-compliant, at risk for readmission, oxygen dependent, bed and wheelchair bound etc...)
- Conduct assessments to identify individual needs and specific care management plan to address objectives and goals as identified during assessment(s) for patients enrolled in Care/Disease
- Management
- Provide patients with education on medical condition and co-morbidities
- Ensures patient access to services appropriate to their health needs (i.e
- Community resources, social services, behavioral etc...)
- Implement care plans by facilitating patient needs as appropriate related to medical, psycho-social, and psychiatric needs
- Coordinate internal and external resources to meet patients’ needs
- Monitor and maintain inventory on urgency medications and supplies
- Assist and coordinate care regarding medical urgencies, not limited to assisting with IV’s, wound care, medication administration etc.…
- Participate in Interdisciplinary Care Team (ICT) meetings with patient’s provider to communicate patients progress with his/her treatment plan, discuss complex issues or barriers to care
- Performs duties telephonically or on-site such as at hospitals for discharge planning
- Abide by Transition of Care (TOC) program description requirements
- Communicate and coordinate with hospital and health plans concurrent reviewers
- Complete Population Health Program activities and meet Key Performance Indicators as required in policies and procedures
- Pre-Enrollment
- TOC
- High-Risk Complex
- Disease Management (Diabetes, CHF, COPD)
- Telehealth
- Assist in problem solving with providers, utilization or service issues, prior authorization requests and long-term care application
- Accurately updating and maintain team SharePoint and Case/Disease Management cases
- Implement activities to promote cost savings such as:
- Potentially prevent admissions by coordinating outpatient care
- Reduce readmissions (Target 10%)
- Improve Generic Dispensing Rates
- Improve staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluation application of learning to changes in treatment results
- Assist patients with coordinating care pertaining to HEDIS/Preventive health screenings
- (Target 5
- Stars in all part C and Part D measures, 4 stars in Readmissions)
- Document patient encounters in care management documentation system
Medical Assistant
Dr. Leonard Cosmos Pulmonologist
Tampa, FL
02.2018 - 07.2018
- With experience in ER, FRONT DESK, MEDICAL RECORDS, REFERRALS AND HEDIS
- Phlebotomist with experience in all age patients
- Performed all duties relating to position of Medical Assistants, Phlebotomy, draws blood everyday 40+ patients
- Vital signs, perform EKG, IM, ID, SC injections, Pulmonary Function Test (PFT), administer oral and Nebulizer treatment
- ABI, Phlebotomy, Ear wash, Wound Care and IV
- Triaged patients, Medical Records, Pharmacy Refill
- Experience in EMR ECW and
- Quannum (Kareo & Care 360),
- Knowledge of MRA.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared initial patient charts for admission
- Obtained client medical history, medication information, symptoms and allergies
- Taught patients about medications, procedures and care plan instructions
- Completed clinical procedures and gathered patient data for interpretation by physician
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Compiled necessary documents for surgical billing packages
- Obtained all prescribed laboratory testing
- Called and faxed pharmacies to submit prescriptions and refills
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Ordered and prepared reagents and supplies
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Sanitized, restocked and organized exam rooms and medical equipment
- Tested and recorded blood glucose levels
- Collected and documented patient medical information such as blood pressure and weight
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Obtained pre- and post-treatment vital signs and weight
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Documented vital signs and health history for patients in clinic and hospital environments
Phlebotomist/Lab Assistant
Provincial Pediatric Hospital
, MO
09.2000 - 04.2012
- Managed over 40 patient per days.
- Drawing blood
- Processing samples of blood, urine, feces or exudates
- Performing different tests such as hemoglobin, differential count, Sedimentation Rate
- WBC, RBC, glucose, bilirubin, cholesterol, creatinine in both urine and blood,
- Urine test looking for albumins, ketones and observing these urine samples in microscope,
- Hematocrit stool culture, blood cultures and exudates from several parts of body.
- Followed physician orders to correctly administer therapeutic phlebotomy
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Organized daily work based on collection priority
- Reviewed patient records for accuracy and completeness
- Used personal protective equipment correctly to protect coworkers and patients
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures
- Conducted venipuncture and other CT procedures
- Performed bedside tests like bleeding time tests and entered results into patient charts
- Monitored patients for reactions and verified sample quality
- Centrifuged blood samples as outlined in clinical protocols
- Packaged and shipped specimens to central lab daily
- Stocked phlebotomy cart or carrier with appropriate supplies
Education
Registered Phlebotomy Technician - Registered Phlebotomy Technician
Concorde Career College
Tampa, FL06.2000
High School - High School
Enrique J. Varona High School
Holguin, Cuba06.1990
Registered Medical Assistant - RMA
Concorde Career College
Tampa, FL02.2018
Skills
- Strong written and verbal communication skills
- Bi-lingual
- Time-management and organizational skills
- Problem solving skills- Think critically and find potential solutions to problems
- Skills with Windows-based operating systems and EHR
- Skills in operating phones, computers, software and other IT systems
- Ability to communicate with employees, patients and other individuals in professional and Courteous manner
- Ability to pay close attention to detail and to ensure accuracy of reports and data
- Analytical and Critical Thinking
- Excellent Communication
- Teamwork and Collaboration
- Organization and Time Management
Certification
CPR
CPR/
CPR/BLS
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Case Manager Coordinator
CANO HEALTH
06.2018 - Current
Medical Assistant
Dr. Leonard Cosmos Pulmonologist
02.2018 - 07.2018
Phlebotomist/Lab Assistant
Provincial Pediatric Hospital
09.2000 - 04.2012
Registered Phlebotomy Technician - Registered Phlebotomy Technician
Concorde Career College
High School - High School
Enrique J. Varona High School
Registered Medical Assistant - RMA
Concorde Career College
Similar Profiles
Claudia RamosClaudia Ramos
Quality Department Supervisor at CANO HEALTHQuality Department Supervisor at CANO HEALTH
Elizabeth TorresElizabeth Torres
Pharmacy Manager at Cano HealthPharmacy Manager at Cano Health
NAYROBI MEZANAYROBI MEZA
Retention Specialist at Cano HealthRetention Specialist at Cano Health
Danay GarciaDanay Garcia
CDI Specialist at Cano HealthCDI Specialist at Cano Health
Arturo De Los Santos jrArturo De Los Santos jr
Site Manager at TalascendSite Manager at Talascend