Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yue Zhu

Torrance,CA

Summary

Dynamic and empathetic professional with experience at Suicide Crisis Hotline, adept in behavior monitoring and enhancing social interaction. Excelled in crisis management, demonstrating exceptional communication skills and team support. Proven track record in animal exercise and welfare, alongside effective fundraising strategies. Achieved significant impact in volunteer leadership, fostering team productivity and client satisfaction.

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

2
2
years of professional experience

Work History

Volunteer Suicide Crisis Hotline Helper

Suicide Crisis Hotline
06.2024 - Current
  • Get training on how to soothe the emotions of others
  • Improve communication skills and empathy
  • Receive suicide calls from others between 11 p.m. and 2 a.m. and help them with their psychological problems.

Dog Pet Sitter

Li's Family
12.2023 - 03.2024
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email, and text.

Student Volunteer Leader

Project Next Foundation
08.2022 - 03.2023
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Completed research, compiled data, and assisted in timely reporting.
  • Picked, sorted and processed customer orders to manage order fulfillment and increase sales.

Education

High School Diploma -

Santa Monica College
Santa Monica, CA
06-2024

Skills

  • Animal exercise
  • Behavior monitoring
  • Fundraising
  • Scheduling
  • Social interaction
  • Team member support

Languages

Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Volunteer Suicide Crisis Hotline Helper

Suicide Crisis Hotline
06.2024 - Current

Dog Pet Sitter

Li's Family
12.2023 - 03.2024

Student Volunteer Leader

Project Next Foundation
08.2022 - 03.2023

High School Diploma -

Santa Monica College
Yue Zhu