Worked with the Diversity & Inclusion manager and selected strategies to make Expedia.com more inclusive
Improved customer satisfaction by focusing on addressing customer needs and resolving concerns quickly
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Marketing Associate
Telus Communications Pvt Ltd
06.2016 - 12.2019
Developed marketing strategies to attract better talent by establishing Telus communications as the optimum choice for big organizations to host an event
Increased audience engagement with brand websites by finding and integrating relevant videos, tweets and other online content
Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
Education
Master of Science in Business Analytics (MSBA) -
University of Hartford
Bachelor of Science in Hospitality Administration -