Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yugesh Anup

Queens,NY

Summary

Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in task delegation and relationship building. Proven track record in optimizing operations and enhancing productivity through innovative solutions. Adept at staff development and implementing safety protocols, consistently achieving improved delivery outcomes and client satisfaction.

Overview

30
30
years of professional experience

Work History

Pick Up And Delivery Mgr.

FedEx Ground
01.2018 - Current
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
  • Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
  • Work Closely with the Independent Service Providers to ensure a safety plan is in place
  • Champion the the company philosophy Safety , Service and Customer Experience
  • Managed Results from the Independent Service Providers

Sort Mgr

FedEx Ground
01.2016 - 01.2018
  • Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
  • Analyzed operational data to identify trends and implement process improvements, increasing overall productivity.
  • Established safety protocols for the sorting facility, reducing workplace accidents and promoting a safe work environment.
  • Improved package tracking capabilities by integrating advanced barcode scanning technology into daily workflow processes.

Pre Load Coordinator

FedEx Ground
01.1997 - 01.2016
  • Provided coaching and mentoring to new team members, fostering a positive work environment conducive to professional growth.
  • Optimized loading procedures to ensure safe and secure transportation of products.
  • Ensured compliance with safety regulations by conducting regular inspections of loading equipment and processes.
  • Built working relationships with clients to foster loyalty and encourage repeat business.
  • Originated and implemented operational processes and procedures, amplifying productivity.


Package Handler

Roadway Pkg System
08.1995 - 01.1997
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.

Education

No Degree - Psychology

City College Of New York
East Harlem, New York

Skills

  • Task delegation
  • Goal setting
  • Relationship building
  • Staff development
  • Vehicle inspections

Timeline

Pick Up And Delivery Mgr.

FedEx Ground
01.2018 - Current

Sort Mgr

FedEx Ground
01.2016 - 01.2018

Pre Load Coordinator

FedEx Ground
01.1997 - 01.2016

Package Handler

Roadway Pkg System
08.1995 - 01.1997

No Degree - Psychology

City College Of New York

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