Yuha Lee
Queens,NY
Summary
| Talented Musician with expertise in multiple instruments and iver 10 years of experience. Selects music, coordinates practices and maintains equipment in good working order. Superb memorization and improvisational skills.
And dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Cellist
Church
2019.02 - Current
- Collaborated with fellow musicians to create seamless ensemble performances, contributing to the overall success of concerts.
- Contributed to positive working relationships within musical ensembles through clear communication and collaboration skills.
- Served as a reliable musician by punctually attending all rehearsals and performances, supporting the cohesiveness of ensembles.
- Developed tailored practice routines for optimal skill development and performance improvement.
- Increased concert attendance by consistently delivering high-quality and engaging cello performances.
Receptionist
Hairsalon
2022.07 - 2024.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported company correspondence by drafting and distributing memos and emails.
- Improved workflow by introducing more efficient document handling and organization practices.
Bartender
Restaurant
2021.09 - 2022.03
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Restaurant Hostess
Restaurant
2021.05 - 2021.10
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Collected information from arriving customers to seat groups or place them on waitlist.
Cashier
Restaurants
2021.05 - 2021.09
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server
Restaurant
2020.06 - 2021.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Master of Arts - Stringed Instruments
The New School
New York, NY05.2021
Bachelor of Arts - Stringed Instruments
Hanyang University
Seoul, Korea02.2017
Skills
- Collaborative Team Player
- Live Performances
- Chamber music proficiency
- Organization skills
- Multitasking proficiency
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Schedule Management
- Effective Time Management
Languages
Korean
Full Professional
English
Professional Working
Timeline
Receptionist
Hairsalon
2022.07 - 2024.08
Bartender
Restaurant
2021.09 - 2022.03
Restaurant Hostess
Restaurant
2021.05 - 2021.10
Cashier
Restaurants
2021.05 - 2021.09
Server
Restaurant
2020.06 - 2021.04
Cellist
Church
2019.02 - Current
Master of Arts - Stringed Instruments
The New School
Bachelor of Arts - Stringed Instruments
Hanyang University
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