YuHin Cheung
Staten Island,NY
Overview
16
16
years of professional experience
Work History
Waiter
KPOT
08.2024 - 05.2025
Superviser
USPS
09.2022 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Waiter
Sumi Sushi
06.2017 - 06.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Adjuster
Tns Auto Collision
01.2016 - 12.2016
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
Manger
Lux Bar&louge
12.2012 - 12.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Waiter
100fun KTV
06.2010 - 12.2012
Barback
Le Colonial
12.2008 - 06.2010
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
Associate Degree - Accounting And Finance
Brooklyn College
Brooklyn, NY07.2012
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order taking
- Service prioritization
- Menu memorization
- Decision-making
- Professional appearance
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Waiter
KPOT
08.2024 - 05.2025
Superviser
USPS
09.2022 - 06.2024
Waiter
Sumi Sushi
06.2017 - 06.2022
Adjuster
Tns Auto Collision
01.2016 - 12.2016
Manger
Lux Bar&louge
12.2012 - 12.2015
Waiter
100fun KTV
06.2010 - 12.2012
Barback
Le Colonial
12.2008 - 06.2010
Associate Degree - Accounting And Finance
Brooklyn College
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