Microsoft
Yuisay Stamos
Fort Lauderdale,FL
Summary
Highly enthusiastic customer service professional with years of customer interface experience. Effectively handle a high volume of incoming and outgoing clients, providing basic care related to a variety of individuals.
consistently Maintain high customer satisfaction rates.
I have the ability to provide emotional support to patients and families. Patient-centered with proven expertise in providing compassionate and comprehensive care.
Overview
1
1
Certificate
1
1
Language
14
14
years of professional experience
Work History
COURTESY LOANER COORDINATOR
Tropical Chevrolet
09.2016 - 10.2017
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
ADMIN FILE CLERK
Tropical Chevrolet
09.2016 - 10.2017
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Created, implemented and monitored filing systems for easy retrieval of records.
CASHIER ASSISTANT,
Tropical Chevrolet
09.2016 - 10.2017
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
FACIAL SPECIALIST
Self Employed
08.2014 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through communication and attentive service.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
SERVER/WAITRESS
SEVICHE INCA
05.2016 - 08.2016
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of 1- person wait staff who attended to specific needs of countless customers daily for server restaurant with social relevancy and intentionality.
HHA/CNA
THE PALACE OF KENDALL
08.2015 - 11.2015
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported needs of 4+ residents under long-term care.
SERVER/WAITRESS
Sabor Dominicano
07.2013 - 09.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
MAINTENANCE AND CLEANING MANAGER
Natural Healing Center
10.2011 - 08.2013
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Collaborated with other department managers to develop cohesive strategies for maintaining overall facility cleanliness.
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
Education
GED -
Miami Dade College
Miami, FLLICENSE - Facial Specialist
Beauty School of America
Miami Beach, FLCERTIFICATE - P.C.A/ Patient Care Assistants
International Training Careers
Miami, FLLICENSE - Massage Therapy
Beauty School of America, Miami
Miami Beach, FLCERTIFICATE - Electrocardiogram Assistant
International Training Careers
Miami, FLCERTIFICATE - Phlebotomy Assistant
International Training Careers
Miami, FLAssociate of Arts - Health Services Administration
Florida National University
Hialeah, FL05.2023
Certificate of Participation - Payroll (Nomina)
Miami Dade College
Miami, FL 07.2024 - 08.2024
Skills
Elderly Care
Personal Hygiene Assistance
Emotional Support
Medical record documentation
File management
Children Care
Maintenance and cleaning manager
Strong Work Ethic
Decision Making
Daily Facilities Cleaning
Communication and Interpersonal Skills
Heavy Lifting
Biohazard Disposal
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Flexible and Adaptable
Dependable and Responsible
Excellent Communication
Computer Skills
Organizational Skills
Calm Under Pressure
Organization and Time Management
Problem Resolution
Accomplishments
Consistently maintained high customer satisfaction ratings.
Created highly effective new program that significantly impacted efficiency and improved operations. I have the ability to Created a highly effective new program that significantly impacted efficiency and improved operations in my career development.
Certification
CNA - Certified Nurse Assistant
PCT/A - Patient Care Technician/Assistant
HHA - Home Health Aide
Notary Public
Remote Notary Online (RON)
CPR/First Aide
Loan Signing Agent
Alzheimer's Disease
Remote Online Notary
Timeline
Certificate of Participation - Payroll (Nomina)
Miami Dade College
07.2024 - 08.2024
COURTESY LOANER COORDINATOR
Tropical Chevrolet
09.2016 - 10.2017
ADMIN FILE CLERK
Tropical Chevrolet
09.2016 - 10.2017
CASHIER ASSISTANT,
Tropical Chevrolet
09.2016 - 10.2017
SERVER/WAITRESS
SEVICHE INCA
05.2016 - 08.2016
HHA/CNA
THE PALACE OF KENDALL
08.2015 - 11.2015
FACIAL SPECIALIST
Self Employed
08.2014 - Current
SERVER/WAITRESS
Sabor Dominicano
07.2013 - 09.2014
MAINTENANCE AND CLEANING MANAGER
Natural Healing Center
10.2011 - 08.2013
GED -
Miami Dade College
LICENSE - Facial Specialist
Beauty School of America
CERTIFICATE - P.C.A/ Patient Care Assistants
International Training Careers
LICENSE - Massage Therapy
Beauty School of America, Miami
CERTIFICATE - Electrocardiogram Assistant
International Training Careers
CERTIFICATE - Phlebotomy Assistant
International Training Careers
Associate of Arts - Health Services Administration
Florida National University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Company CultureWork-life balanceHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsWork from home option401k matchCareer advancementPersonal development programsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Interests
Interested in everything that helps me achieve better personal/professional development
Affiliations
- Spotless touch cleaning services
REFERENCES
● Russ Rogg
owner of Natural Healing Center.
office number: 305-562-8264.
Email: healingcenter@gmail.com.
● George Stamos
Fishing boat captain.
Contact number:3058150621.
Email: rocksteadyfish@msn.com
● Roger Mccomb
owner of RMG Smart LLC.
Contact number:8502324707.
Email: rmccombs@rmgglobal.us,
Websites
owner of spotless touch cleaning services
Spotless Touch Cleaning Services. Is a sole proprietorship created in 2019, providing better cleaning services for homes and offices.
Thanks for the good performances and acceptance of costumers, it has remained in memory and acceptances of many.
Languages
Spanish
Native or Bilingual
English
Professional Working
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