Yuka Ose
Sushi Akito
Torrance,CA
1
Language
1
Certification
3
years of professional experience
Enthusiastic professional with experience in the hospitality industry. Known for strong decision-making and time management skills, successfully maintaining a welcoming environment and supporting teamwork to drive exceptional service and guest satisfaction.
Work History
Waitress
2 Years 4 Months- Monitored inventory levels and communicated needs to management effectively.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Waitress
2 Years 6 Months- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Processed payments accurately using point-of-sale system.
- Assisted in training new team members on menu items and service standards.
- Upsold daily specials, increasing customer satisfaction and revenue potential.
- Resolved customer complaints swiftly to maintain positive relationships.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Volunteer
9 Months- Assisted teachers in organizing classroom activities and preparing learning materials.
- Supported students during recess, promoting positive social interactions and conflict resolution.
- Collaborated with staff to implement educational programs and engage students in learning.
- Maintained a clean and safe environment for students by following school safety protocols.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma
- Ranked in Top 1% of class
- 4.5 GPA
- Dean's List all semesters for 4 years
- Completed AP course in AP Human Geography, AP World History, AP Physics 1, AP Pre Calculus, AP Environmental Science, AP Government and Politics, and AP Calculus AB, passed all tests, passed all but AP Human Geography with 4s or higher.
- Extracurricular Activities: Cheerleading all 4 years
- Elected Captain of Cheerleading my sophmore-senior year
- Math Tutor Club President
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Order taking
Decision-making
Active listening
Time management
Certification
- Licensed Adobe Editor - 2024-2029
Languages
Japanese
Limited Working
Timeline
Volunteer
7th Street Elementary School
08.2025 - 05.2026Read More
Waitress
Sushi Akito
06.2024 - CurrentRead More
Waitress
Iccho Restaurant
02.2024 - 08.2026Read More
Port of Los Angeles High School
High School Diploma
Read More