Yukari Iniestra
CHICAGO,IL
Summary
Experienced Warehouse Packer with work history loading items in various containers for shipment. Hardworking with skills in safely packaging goods, placing labels on packages and operating warehouse vehicles. Excellent attention to detail and safety. Effective communicator and team player.
Highly motivated Seasonal Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Warehouse Packer
WeatherTech
12.2024 - 12.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Created shipping labels to complete daily order processing.
- Organized items on racks, shelves and bins to maintain established order.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Loaded merchandise into specific packages suited for product dimensions.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Reviewed orders to verify products met specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
Seasonal Sales Associate
Bath & Body Works
11.2024 - 12.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Team Member
Pizza Nova
12.2022 - 07.2023
- Cultivated warm relationships with regular customers.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Assistant
Lucky Star Body Piercing
02.2022 - 05.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Supermarket Cashier
Tarimoro SuperMarket
02.2021 - 06.2021
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Operated cash register to accurately process and record customer payments.
Education
High School Diploma -
Thornton Fractional North High School
Calumet City, IL 08.2015 - 06.2020
Skills
Verbal and written communication
Customer interaction
Taking orders
Stocking and replenishing
Order accuracy
Package labeling
Product packaging
Teamwork
Product sales
Customer service
Sales development
Customer needs assessment
Timeline
Warehouse Packer
WeatherTech
12.2024 - 12.2024
Seasonal Sales Associate
Bath & Body Works
11.2024 - 12.2024
Restaurant Team Member
Pizza Nova
12.2022 - 07.2023
Retail Assistant
Lucky Star Body Piercing
02.2022 - 05.2022
Supermarket Cashier
Tarimoro SuperMarket
02.2021 - 06.2021
High School Diploma -
Thornton Fractional North High School
08.2015 - 06.2020
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