Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yukiho Unsbee

Hampton,VA

Summary

Dynamic professional with a customer service from Panda Express, excelling in fast-paced environments. Demonstrated problem-solving abilities and teamwork skills, achieving high customer satisfaction as a Real Estate Agent. Certified in Servsafe Food Handler Training, I bring a friendly attitude and strong organizational skills to every role.



Overview

7
7
years of professional experience

Work History

Panda Express Restaurant

Service Team
07.2015 - 09.2017

-Self-motivated, with a strong sense of personal responsibility.

-Worked effectively in fast-paced environments.

-Skilled at working independently and collaboratively in a team environment.

-Proven ability to learn quickly and adapt to new situations.

Real Estate Agent

Examination Department
04.2010 - 08.2013

Background check for house renter or buyer:

-Achieved high customer satisfaction smooth by providing personalized service and responding promptly to inquiries.


Key Responsibilities:
-Tenant & Applicant Screening:
-Review rental applications.
-Run and interpret credit reports, criminal background checks, and eviction histories.
-Verify employment and income.
-Contact personal and professional references.
-Agent & Staff Compliance (if working with a brokerage):
-Conduct background checks on real estate agents or employees.
-Verify licensing, certifications, and criminal history.
-Ensure ongoing compliance with local/state real estate regulations.
-Data Entry & Reporting:
-Maintain accurate records of screenings and outcomes.
-Prepare reports for property managers, HR departments, or brokers.
-Ensure data privacy and handle sensitive info securely.
-Customer Service & Communication:
-Communicate with applicants regarding incomplete or questionable background results.
-Answer questions from clients or applicants about the screening process.

Regulatory Compliance:
-Stay updated on Fair Housing Laws, FCRA (Fair Credit Reporting Act), and other relevant laws.
-Ensure that all screening processes meet legal and ethical standards.

Skills & Qualifications:
-Experience in real estate, property management, HR, or background screening (preferred).
-Strong attention to detail and accuracy.
-Knowledge of background check tools and platforms.
-Familiarity with privacy laws and housing regulations.
-Excellent communication and organizational skills.
-High level of integrity and discretion.

Education

Bachelor of Humanities And Social Sciences - Social Welfare

Sagami Joshi Daigaku
Kanagawa Japan
03-2010

Skills

  • Microsoft Office Specialist
  • American Hotel and Lodging Association
  • Servsafe Food Handler Training
  • Friendly, positive attitude

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Strong organizational skills

Languages

Japanese
Native or Bilingual

Timeline

Panda Express Restaurant

Service Team
07.2015 - 09.2017

Real Estate Agent

Examination Department
04.2010 - 08.2013

Bachelor of Humanities And Social Sciences - Social Welfare

Sagami Joshi Daigaku
Yukiho Unsbee