Yukiko Ichikawa
Groton,MA
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Web System Planner] position. Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
Work History
Web System Planner
NetLearnig Corporation
04.2000 - 09.2004
- Developed comprehensive style guide to maintain brand consistency across all digital platforms.
- Expanded web presence with introduction of media products on other delivery platforms.
- Tested websites at different design and production stages to assess conformance with designs.
- Took and edited photographs to use in digital publications, websites and social media.
Software Helpdesk
Sumitomo Metal Corporation(via A Staffing Agency)
09.1996 - 07.1999
- Enhanced customer satisfaction by efficiently resolving technical issues through phone, email, and chat support.
- Contributed to a positive team environment by assisting colleagues with complex helpdesk requests.
- Streamlined internal processes for better ticket management, improving overall helpdesk productivity.
- Maintained detailed documentation of customer interactions, ensuring accurate records for future reference.
Software Operator
Impress Corporation
09.1996 - 03.1999
- Utilized strong typography skills to create compelling layouts for print materials such as brochures, posters, and flyers.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Education
Associate of Science - Information Technology
Bristol Comm
Fall River08.2024
Bachelor of Arts - Japanese Literature
Musashino University
Tokyo, Japan03.1991
Skills
- Event Planning
- Basic Mathematics
- Computer Skills
- Time Management
- Microsoft Office Suite
- Microsoft Office proficiency
- Expert in Adobe Software
- Project Coordination
- Project Management
Timeline
Web System Planner
NetLearnig Corporation
04.2000 - 09.2004
Software Helpdesk
Sumitomo Metal Corporation(via A Staffing Agency)
09.1996 - 07.1999
Software Operator
Impress Corporation
09.1996 - 03.1999
Associate of Science - Information Technology
Bristol Comm
Bachelor of Arts - Japanese Literature
Musashino University
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