Yukiko Ichikawa
Groton,MA
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Web System Planner] position. Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
Work History
Web System Planner
NetLearnig Corporation
04.2000 - 09.2004
- Developed comprehensive style guide to maintain brand consistency across all digital platforms.
- Expanded web presence with introduction of media products on other delivery platforms.
- Tested websites at different design and production stages to assess conformance with designs.
- Took and edited photographs to use in digital publications, websites and social media.
Software Helpdesk
Sumitomo Metal Corporation(via A Staffing Agency)
09.1996 - 07.1999
- Enhanced customer satisfaction by efficiently resolving technical issues through phone, email, and chat support.
- Contributed to a positive team environment by assisting colleagues with complex helpdesk requests.
- Streamlined internal processes for better ticket management, improving overall helpdesk productivity.
- Maintained detailed documentation of customer interactions, ensuring accurate records for future reference.
Software Operator
Impress Corporation
09.1996 - 03.1999
- Utilized strong typography skills to create compelling layouts for print materials such as brochures, posters, and flyers.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Education
Associate of Science - Information Technology
Bristol Comm
Fall River08.2024
Bachelor of Arts - Japanese Literature
Musashino University
Tokyo, Japan03.1991
Skills
- Event Planning
- Basic Mathematics
- Computer Skills
- Time Management
- Microsoft Office Suite
- Microsoft Office proficiency
- Expert in Adobe Software
- Project Coordination
- Project Management
Timeline
Web System Planner
NetLearnig Corporation
04.2000 - 09.2004
Software Helpdesk
Sumitomo Metal Corporation(via A Staffing Agency)
09.1996 - 07.1999
Software Operator
Impress Corporation
09.1996 - 03.1999
Associate of Science - Information Technology
Bristol Comm
Bachelor of Arts - Japanese Literature
Musashino University
Similar Profiles
Juicy T. OliverJuicy T. Oliver
HR Shared Services Director at Foundever Philippines Corporation (Previously Sitel Philippines Corporation)HR Shared Services Director at Foundever Philippines Corporation (Previously Sitel Philippines Corporation)
David WelshDavid Welsh
Director of Finance and Operation at WMC Investment Group Corporation/Coegi CorporationDirector of Finance and Operation at WMC Investment Group Corporation/Coegi Corporation
Lisa GallagherLisa Gallagher
Senior Director & Enterprise Transformation Exec at Oracle Corporation (acquired Cerner Corporation)Senior Director & Enterprise Transformation Exec at Oracle Corporation (acquired Cerner Corporation)
Michael BurmeisterMichael Burmeister
Sr. Director, Value-Based Care and Network at Central Mass Health LLC.Sr. Director, Value-Based Care and Network at Central Mass Health LLC.
Jeffrey SekeraJeffrey Sekera
Sr. Product Owner: TruCare Cloud UM Rulesets and UM Automation at CetneneSr. Product Owner: TruCare Cloud UM Rulesets and UM Automation at Cetnene