Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Yuko Aguon

Yuko Aguon

Professional Shopper/Restaurant Server
Kings Beach,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

21
21
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Instacart Shopper

Instacart
Kings Beach, CA
05.2022 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Independent Consultant

Rodan & Fields
Kings Beach, CA
04.2018 - Current
  • Conducted meetings with clients to determine project intent, requirements and budgets.
  • Researched latest market trends to provide current knowledge to clients.
  • Planned and executed sales events in both online and in-person formats.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Supported clients with business analysis, documentation, and data modeling.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Automated system e-commerce features to improve client sales.

Restaurant Server

Kohnotori
Honolulu, HI
10.2010 - 03.2011
  • Greeted new customers, discussed specials, and took drink orders.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Processed orders and sent to kitchen employees for preparation.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server

Ojiya Restaurant
Honolulu , HI
04.2011 - 07.2012
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Them Dining
Honolulu , HI
07.2011 - 03.2012
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Rokkaku Restrant
Honolulu, HI
12.2010 - 07.2011
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Restaurant Server/cook

Restraunt Shun
Honolulu, HI
06.2010 - 02.2011
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.

Restaurant Waiter

Hanamaru restaurant
Honolulu, HI
06.2009 - 05.2010
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Medical Clerk/receptionist

Odawara Yamachika Memorial Hospital
Odawara, Japan
04.2003 - 03.2006
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Gathered information from clients regarding associated medical providers.
  • Collected and organized medical records and bills.
  • Stayed on top of all records requests and case management functions with open and clear communication.

Education

Medical Coding

Yokohama Soei University
Yokohama City, Japan
04.2001 - 03.2003

Skills

Sales proficiency

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Timeline

Instacart Shopper

Instacart
05.2022 - Current

Independent Consultant

Rodan & Fields
04.2018 - Current

Server

Them Dining
07.2011 - 03.2012

Server

Ojiya Restaurant
04.2011 - 07.2012

Server

Rokkaku Restrant
12.2010 - 07.2011

Restaurant Server

Kohnotori
10.2010 - 03.2011

Restaurant Server/cook

Restraunt Shun
06.2010 - 02.2011

Restaurant Waiter

Hanamaru restaurant
06.2009 - 05.2010

Medical Clerk/receptionist

Odawara Yamachika Memorial Hospital
04.2003 - 03.2006

Medical Coding

Yokohama Soei University
04.2001 - 03.2003

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Yuko AguonProfessional Shopper/Restaurant Server