YUKO HARA

• Served as a liaison between the Middle School Administration team and the PTA, maintaining regular communication with the Middle School Principal
• Organized and chaired monthly PTA meetings and parent coffees, setting agendas and facilitating discussions
• Planned and executed division-wide and school-wide events such as fundraisers, cultural fairs, graduations and parent-teacher conferences
• Recruited, trained, and managed a team of volunteers, fostering a collaborative and inclusive environment
• Oversaw and managed the Middle School PTA budget, ensuring funds are allocated effectively and transparently
• Communicated regularly with parents and school staff through newsletters, social media, and email updates
• Advocated for school policies and initiatives that support student success and well-being
• Attended monthly PTA Board meetings, ensuring that middle school activities and events aligned with the school's mission and goals
• Established partnerships with local businesses to secure funding or resources that benefited the school
• Served as a liaison between parents and educators, addressing concerns and fostering open communication channels for student success

• Provided administrative and project management support for the Vice President, North America Sales
• Scheduled and managed busy Outlook calendar, while keeping the executive highly accessible
• Interacted daily with C-level executive staff and other Executive Assistants across company as well as with sister companies both domestically and globally on various matters
• Arranged and coordinated international and domestic travel, accommodations and all trip logistics
• Prepared and organized frequent on-site and off-site meeting logistics and presentation materials
• Planned and executed on-site and off-site events
• Provided administrative and operational support at large, customer facing off-site events
• Completed expense reports for domestic and international travel
• Handled and maintained highly confidential and sensitive information
• Worked on many projects simultaneously
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Facilitated training and onboarding for incoming office staff

• Project management: Assisted with planning and executing business strategies related to pop-up stores on various campuses, game launch events at the headquarter store and customer facing stores at public events
• Coordinated logistics with suppliers, site contacts and internal Operations team
• Inventory Control: Assisted with inventory forecasting and management for headquarter store and pop-up sales
• SAP transactions for sales and receipts of inventory
• Collaboration: Worked with Licensing to identify products from the event store such as E3 and PSX to sell on-site
• Identified other opportunities with different departments to sell products at the headquarter store, such as HR, Make-A-Wish Team and Sony Electronics
• Communications: Maintained the store distribution list and created newsletters for flash sales and new items; worked with HR for campus-wide communications
• Reports: conducted weekly and monthly sales reports
• Procurement: Worked with suppliers and Operations team to ensure on time and accurate deliveries for the headquarter store, pop-up sales

• Provided administrative and project management support for the CFO
• Scheduled and managed busy Outlook calendar, while keeping the executive highly accessible
• Interacted daily with C-level executive staff and other Executive Assistants across company as well as with sister companies both domestically and globally on various matters
• Arranged and coordinated international and domestic travel, accommodations and all trip logistics
• Completed expense reports for domestic and international travel
• Handled and maintained highly confidential and sensitive information
• Continually improved processes and procedures to reduce work time and cost without compromising work quality
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Screened calls and emails and responded accordingly to support executive correspondence
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations

Provided administrative and project management support for the Senior Vice President, Operations

• Scheduled and managed busy Outlook calendar, while keeping the executive highly accessible
• Interacted daily with C-level executive staff and other Executive Assistants across company as well as with sister companies both domestically and globally on various matters
• Arranged and coordinated international and domestic travel, accommodations and all trip logistics
• Prepared and organized frequent on-site and off-site meeting logistics and presentation materials
• Planned and executed on-site and off-site events
• Provided administrative and operational support at large off-site events, such as E3 and PSX
• Completed expense reports for domestic and international travel
• Handled and maintained highly confidential and sensitive information
• Screened calls and emails and initiated actions to respond or direct messages for managers
• Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas
• Worked on many projects simultaneously
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
• Continually improved processes and procedures to reduce work time and cost without compromising work quality
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations

• Managed CEO's calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
• Processed travel expenses and reimbursements for executive team and senior management group
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments
• Served as a liaison between departments to facilitate effective communication throughout the company
• Organized and coordinated conferences and monthly meetings
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations

• Created sales & marketing plans, sales presentations and sales reports
• Assisted clients with planning and executing events/conferences (10-500 people)
• Worked closely with Director of Revenue to develop pricing strategies and annual budgets
• Planned and participated in trade shows in US and abroad; coordinated all logistics for events, arranged appointments and supervised on-site execution
• Collaborated with marketing teams to develop targeted campaigns for increased lead generation.
• Grew customer base by actively prospecting, networking and conducting presentations
• Located and proposed potential business deals by contacting potential partners
• Handled customer relations issues, enabling quick resolution, and client satisfaction
• Managed accounts to retain existing relationships and grow share of business

• Handled sales/marketing inquires and other correspondences
• Arranged domestic and international travel for managers and directors, including airline itineraries, hotel bookings and ground transportation
• Prepared weekly/monthly expense reports
• Drafted proposals, RFP’s, marketing materials and presentations
• Updated and maintained client database in hotel’s CRM software
• Provided meeting support; prepared agenda, take notes and distributed meeting minutes
• Managed documentation and filing; maintained confidential records and files