Summary
Overview
Work History
Education
Skills
Experienceskills
Languages
Timeline
Hi, I’m

Yuko Irino

Honolulu,HI

Summary

My name is Yuko Irino, and I am excited to apply for a position at your school. As a Japanese individual with extensive experience in customer service and a deep passion for education, I am eager to share the joy of learning English and the wonders of Hawaii with many students.

Having lived in Hawaii for seven years, I have developed a profound appreciation for its rich nature and culture. I would be thrilled to share this knowledge with students, helping them have a special and memorable learning experience.

Throughout my career, I have honed my skills in various scenarios, including customer service, complaint handling, and training newcomers. My study abroad experience has also equipped me with a strong understanding of cross-cultural communication, allowing me to confidently cater to students from diverse backgrounds.

I find great joy in exploring new places and cultures, and I want to apply this passion to my work by proposing the best learning plans for students and providing services that exceed their expectations. As a member of your school, I aim to contribute to its further development by leveraging my experience to convey the charm of Hawaii and the joy of learning English to students worldwide.

I am prepared to start my career and make meaningful contributions with commitment and drive. I look forward to the opportunity to be a part of your esteemed institution. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

21
years of professional experience

Work History

Hakuyosha Beretania Branch

Receptionist
02.2022 - 03.2023

Job overview

  • Reception and sorting of laundry at the counter

Remy English House Co., Ltd.

Teacher
03.2016 - 06.2018

Job overview

  • Taught English to children aged 6 to 12

Rihga Royal Hotel Hiroshima Co., Ltd.

Receptionist
02.2010 - 06.2015

Job overview

  • Handled phone and internet reservations, and managed sales on online sites
  • Worked at the hotel front desk, responsible for training newcomers

Fukuoka Air Service

ANA Ground Attendant
05.2002 - 03.2007

Job overview

  • Ticketing, check-in, departure, and arrival gate duties at Fukuoka Airport.

Education

The Open University of Japan

Bachelor of Arts from Education and Psychology
03-2018

University Overview

Transferred into 3rd year, Graduated

Harbor College
Los Angeles, California

Associate of Arts
09-2010

University Overview

Withdrawn

Aso Foreign Language & Tourism College

Associate of Arts from Airline Department
04-2002

University Overview

Graduated

Shimonoseki Minami High School
Japan

High School Diploma
03-2000

University Overview

Graduated

Skills

  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Dependable and responsible

Experienceskills

Provided customer service and handled complaints at airports and hotels, Responsible for training newcomers, Advanced, Native

Languages

English
Professional Working

Timeline

Receptionist

Hakuyosha Beretania Branch
02.2022 - 03.2023

Teacher

Remy English House Co., Ltd.
03.2016 - 06.2018

Receptionist

Rihga Royal Hotel Hiroshima Co., Ltd.
02.2010 - 06.2015

ANA Ground Attendant

Fukuoka Air Service
05.2002 - 03.2007

The Open University of Japan

Bachelor of Arts from Education and Psychology

Harbor College

Associate of Arts

Aso Foreign Language & Tourism College

Associate of Arts from Airline Department

Shimonoseki Minami High School

High School Diploma
Yuko Irino