Yulanda Potee

Adept at enhancing customer experiences, I excelled in a remote customer service role at Watson/Kelly, significantly boosting merchant retention through superior service and effective problem resolution. Skilled in payment processing and active listening, I seamlessly collaborated with teams to deliver consistent support, demonstrating a profound commitment to client satisfaction and operational excellence. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.