Yuleiny Castro
Port Jefferson Station,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Resolving their needs
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Dietary Server
Jefferson ferry
Port Jefferson Station, Ny
03.2026 - Current
- Assisted residents with meal selection and dietary preferences.
- Delivered meals to dining areas promptly and courteously.
- Maintained cleanliness and organization of dining spaces and serving areas.
Customer Service Representative
ShopRite
Staten Island, New York
05.2024 - 05.2025
- Assisted customers with product inquiries and store policies.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints and issues effectively and promptly.
Collected customer information for any returns
Patient Access Representative
First Select Insurance
Staten Island, New York
03.2023 - 03.2024
- Collected copayments and processed patient registration forms accurately.
- Assisted patients in understanding their insurance benefits and coverage options.
- Greeted patients and verified insurance information for appointments.
Education
Franklin Delano Roosevelt
Brooklyn, NYSkills
- Customer service
- Process improvement
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Information of patient
- Patient care
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Dietary Server
Jefferson ferry
03.2026 - Current
Customer Service Representative
ShopRite
05.2024 - 05.2025
Patient Access Representative
First Select Insurance
03.2023 - 03.2024
Franklin Delano Roosevelt