Dedicated Homecare Scheduler with a proven track record at Confluence Health, highly skilled in patient scheduling and demonstrating exceptional compassion. Skillfully balanced patient needs with staff availability, enhancing coordination and care continuity. Showcased strong work ethic and computer proficiency, significantly improving service response times and patient satisfaction.
Maintain the ongoing scheduling of patient visits for all assigned field staff; communicate updates in regards to revisions and new admissions to ensure continuity and coordination of patient care.
Schedule and confirm all visits based on patient needs, staff experience and geographical locations.
Create weekly calendars of skilled nurses,medical social workers and physical therapist.
Answer inbound calls,providing great customer service in each call, answer emails and team messages in a timely matter.
Work closely with supervisors to ensure staff coverage for absences and holidays.
Maintain the supply room stocked and organize on a daily basis.
Maintain equipment logs updated.
Other clerical duties.