Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Yuli Moreno Gomez

Yuli Moreno Gomez

Clarksburg,MD

Summary

Motivated and detail-oriented Human Resources Specialist with a proven ability to lead with empathy, precision, and professionalism. Known for delivering consistent results in fast-paced environments while supporting employees with accurate, policy-aligned guidance. Strong background in HR operations, performance evaluation, and employee experience. Bilingual in English and Spanish, with excellent communication skills that foster trust across diverse teams. Passionate about driving efficiency, maintaining confidentiality, and promoting workplace equity.

Overview

5
5
years of professional experience

Work History

Human Resources Specialist

Sodexo
North Bethesda, MD
07.2022 - Current
  • Serve as a key HR contact, managing high volumes of employee requests via phone, email, and web systems, ensuring consistent application of company policies.
  • Lead and coach team members, reviewing and evaluating their work to ensure service quality, accuracy, and adherence to internal standards.
  • Maintain top-level quality scores across the team by combining a strong understanding of HR principles with excellent communication and critical thinking.
  • Escalate and resolve complex cases efficiently while preserving the integrity of confidential employee information.
  • Champion a people-first approach by balancing HR compliance with empathetic support.
  • Recognized informally as a go-to resource for policy interpretation and process guidance across the department.

Insurance Broker

Allied Partners Insurance
Gaithersburg, MD
08.2020 - 07.2022
  • Provided tailored insurance solutions by listening actively and identifying client needs across a diverse portfolio.
  • Played a pivotal role in business growth by building strong customer relationships and leveraging insights to improve retention and upsell opportunities.
  • Operated in a fast-paced environment while maintaining accuracy, professionalism, and regulatory compliance.
  • Analyzed market trends and customer feedback to adjust offerings and improve service delivery.

Education

Bachelor of Science - Human Resources Management

University of Maryland Global Campus
Adelphi, MD

Skills

  • HR Policy Interpretation
  • Employee case management
  • Performance Evaluation
  • Confidentiality and Compliance
  • Written and verbal communication
  • Conflict Resolution
  • Team Leadership and Training
  • Process Improvement
  • SuccessFactors
  • Human resources support

Timeline

Human Resources Specialist

Sodexo
07.2022 - Current

Insurance Broker

Allied Partners Insurance
08.2020 - 07.2022

Bachelor of Science - Human Resources Management

University of Maryland Global Campus

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