Dynamic leader with extensive experience at Norwegian Cruise Line, excelling in staff supervision, strategic planning, and operations management. Proven track record in fostering team motivation, enhancing product and service knowledge, and implementing quality assurance practices to exceed customer expectations. Skilled in computer applications and problem resolution, achieving significant improvements in business growth and employee performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.