Yuli Valladres
Desert Hot Springs ,CA
Summary
Dynamic leader with a proven track record at Triada Palm Springs, excelling in staff training and development, and ensuring health and safety compliance. Expert in enhancing customer service and operational efficiency. Skilled in team building and workload prioritization, achieving significant improvements in guest satisfaction and operational standards.
Overview
19
19
years of professional experience
Work History
House Keeper Manager
Triada Palm Springs
07.2013 - 12.2021
- Maintaining cleanliness: Ensuring that public areas and guest rooms are clean and orderly
- Managing staff: Hiring, training, and supervising housekeeping staff, including assigning tasks and conducting performance evaluations
- Managing budgets: Overseeing the housekeeping department budget and controlling costs
- Ordering supplies: Ordering cleaning equipment, linen, and room supplies
- Maintaining health and safety: Ensuring that staff work to health and safety rules
- Reporting issues: Reporting issues such as room damage or maintenance requests to the front office
- Documenting: Documenting areas cleaned by room attendants
- Assisting during busy times: Helping room attendants clean rooms during busy times
- Acting as duty manager: In some hotels, the housekeeping manager may act as duty manager in the absence of the general manager
Manager
Mr. Patron
03.2013 - 05.2014
- Inventory management Overseeing kitchen operations to ensure the kitchen is stocked to meet customer demand
- Hiring and training Interviewing and onboarding new employees, and training them to meet the restaurant's expectations
- Financial management Monitoring daily sales, costs, and profit margins to ensure the business remains profitable
- Health and safety compliance Ensuring the restaurant adheres to health and safety standards, including food safety practices, sanitation procedures, and employee safety regulations
- Customer service Maintaining a warm, welcoming atmosphere and training staff to do the same
- Work schedule creation Creating work schedules that align with the restaurant's needs
- Positive restaurant culture Maintaining a positive restaurant culture and interacting with diners to build positive rapport
Manager
Burger King
06.2003 - 03.2013
- Inventory management Overseeing kitchen operations to ensure the kitchen is stocked to meet customer demand
- Hiring and training Interviewing and onboarding new employees, and training them to meet the restaurant's expectations
- Financial management Monitoring daily sales, costs, and profit margins to ensure the business remains profitable
- Health and safety compliance Ensuring the restaurant adheres to health and safety standards, including food safety practices, sanitation procedures, and employee safety regulations
- Customer service Maintaining a warm, welcoming atmosphere and training staff to do the same
- Work schedule creation Creating work schedules that align with the restaurant's needs
Education
High School Diploma -
Cathedral City High School
Cathedral City 06-2003
Skills
- Customer service focus
- Workload prioritization
- Housekeeping
- Health and safety compliance
- Employee relations
- Task delegation
- Scheduling expertise
- Strong leadership
- Customer service
- Cleaning and sanitation
- Training and mentoring
- Staff training and development
- Team building
Languages
Spanish
Full Professional
Timeline
House Keeper Manager
Triada Palm Springs
07.2013 - 12.2021
Manager
Mr. Patron
03.2013 - 05.2014
Manager
Burger King
06.2003 - 03.2013
High School Diploma -
Cathedral City High School
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