Yulia Elperin
Miami,USA
Summary
Looking for a positive environment with strong work ethics. I am successful at multitasking in a fast paced environment, while being a team player and delivering friendly, prompt professional service. Promote customer comfort and enhanced experiences by answering questions and responding to concerns. I successfully maintains service standards and follows safe service regulations. I speak two languages to assist in accommodating foreign guests.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Bartender
Red Steak House
04.2023 - Current
- Cultivated warm relationships with regular guest
- Performed opening and closing duties, ensuring the dining and bar area were prepared for seamless service transitions.
- Guided guest with large Steak, Seafood and Italian menu items
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Klaw
05.2022 - 12.2022
- Knowledgeable in all of the steaks offered, from the cut, breed, age, finish from all 5 different ranchers
- Coached and educated guest with their best interest in ordering the live king crab from Norway
- Skilled in table side service including French style, cutting, deshell and platting of king crab
- Worked with guest in cocktail and wine pairing
- Followed steps of service from greeting the guest and guiding them through the best experience possible in a fine dining environment
Head Server
Prime Italian
04.2015 - 07.2021
- Trained new staff members on POS system and food and beverage knowledge , also steps of service
- Coached employees on salesmanship and updated menus items to increase sales
- Arranged and prepared tables for guest to offer memorable experiences and foster repeat business
- Explained menu items and suggested appropriate options for food allergy concerns
- Cultivated warm relationships with regular guest with specific needs
- As a closing server once a week had responsibilities of checking fellow waiters out, financials for the team , and closing out with managers
- Work well with all coworkers from Hostess , Bussers, Bartenders,kitchen and Management
- Great food knowledge and recommended specials to guide guest in the best experience
Server
BLT Steak
08.2014 - 03.2015
- Coordinated ordering between two kitchens, (hot and sushi) for seamless service
- Opened restaurant in timely manner with out supervision of management
- Worked alongside with Event Planner onsite
- Became familiar with regulars and their special requests
- Made out of town hotel guest feel at home
Skills
- Upselling techniques without Menu Memorization
- Quick learner
- Wine pairing with each course
- Knowledge in Japanese cuisine
- Work well in fast paced setting with keeping composure
- Dining etiquette
- Bartending
- POS
- Restaurant Experience
- Serving Experience
- Catering
- Host/Hostess
Certification
Food Handler / Responsible Vender
Languages
Russian
Timeline
Server/Bartender
Red Steak House
04.2023 - Current
Server
Klaw
05.2022 - 12.2022
Head Server
Prime Italian
04.2015 - 07.2021
Server
BLT Steak
08.2014 - 03.2015
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