Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yulia Perez

7749 N Kendal Dr, Apt D 122,United States

Summary

Hardworking and passionate team player with strong organizational , communication, and computer skills. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a positive attitude. Willing to learn, grow with the company, and explore different areas of the career to maximize professional development.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Urology Specialty Care Of Miami
04.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.

After-School Care Worker

Collier Charter Academy
07.2022 - 03.2023
  • Cared for children ages 5 to 14 in nurturing and age-appropriate way.
  • Filed school documents like, attendance, Doctor's notes, tardies, excuse notes, etc.
  • Wrote letters for parents, distribute documents to teachers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Distributed food, napkins and beverages in preparation for snack time.

Education

High School Diploma -

G. Holmes Braddock Senior High School
Miami, FL
06.2021

Skills

  • Advanced Computer Skills
  • Experienced with Microsoft Office Word, Excell, etc
  • Documents scanning, printing, copying
  • Emails, calls, and voicemails
  • Verbal and written communication
  • Documentation Verification
  • Effective Listening, ease to explain
  • Training Junior Team Members

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Urology Specialty Care Of Miami
04.2023 - 08.2023

After-School Care Worker

Collier Charter Academy
07.2022 - 03.2023

High School Diploma -

G. Holmes Braddock Senior High School

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Yulia Perez