Yulia Shangysh-ool

Wakame-sushi & Asian Bistro

Minneapolis, MN

03.2025 - Current

Presented menus and answered questions regarding items.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Filled condiments and napkin containers during slack periods.
Stocked service areas with supplies during slow periods.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Set up tables in between patrons to reduce wait times.
Prepared checks, itemizing total meal costs and taxes.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Presented food and beverages to guests at tables.
Served alcoholic beverages responsibly in accordance with state laws.