Yuliana Berdin
St. Petersburg
Summary
Proven team player and quick learner, I excelled at Hooters by maintaining high customer satisfaction and efficiency during peak times. Skilled in Communication, I adeptly managed diverse tasks across roles, from resolving conflicts to ensuring timely deliveries for Doordash, demonstrating reliability and a hard-working ethos.
Overview
7
7
years of professional experience
Work History
Waitress
Hooters
06.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided exceptional customer service while taking over the phone orders.
Summer Camp Counselor
CYM
06.2018 - Current
- Had positive attitudes and encouraged campers to have the same
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusively
- Resolved conflicts
- Took care of 10+ kids at a time ranging in ages.
Delivery Driver
Doordash
12.2020 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Babysitter
Neighbors House
12.2019 - 05.2022
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Played games, worked on puzzles, and read books to young children.
Education
High School Diploma -
Redondo Union High School
Redondo Beach, CA06.2021
Emergency Medical/ First Responder
California Regional Occupational Center
Redondo Beach, CA06.2020
Skills
- Customer Service
- Flexible
- Strong listener
- Teamwork skills
- Punctual
- Hard-working
- Organized
- Reliable
Accomplishments
- Sell Girl Scout cookies and nuts
- Adopt a family
- Bronze Award - Introducing Girls to Engineering
- Runs "Annual Northrop Grumman Valentines for Vets" event
Girl Scouts of Greater Los Angeles
Languages
English
Native or Bilingual
Ukrainian
Limited Working
Timeline
Waitress
Hooters
06.2022 - Current
Delivery Driver
Doordash
12.2020 - 06.2024
Babysitter
Neighbors House
12.2019 - 05.2022
Summer Camp Counselor
CYM
06.2018 - Current
High School Diploma -
Redondo Union High School
Emergency Medical/ First Responder
California Regional Occupational Center
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