Yuliana Correa

- Work closely with the service department to expedite the loaner vehicle process. While verifying all documentation and agreements are properly compacted and signed .

- Stock in cars using CDK.

- write up PDI for new car deliveries

- Assist with warranty claims administration.

- Successfully managed and monitored kitchen operations to ensure compliance with health and fire department regulations.

- Implemented for food safety and sanitation

- Provided a safe , clean ,and healthy work environment for the team

-Worked hands on with customers on the front line. Greeted customers , handled payments via a POS system.

-Swiftly and professional addressed customer’s complaints

-Worked with my team to maintain smooth operations and high standards of customer service during high volume rushes

-Interacted with costumers , resolve costumer conflicts and answer questions while providing prompt costumer service with a friendly and professional attitude

-Managed POS system transactions including cash, credit , returns and refunds to guarantee a consistent and accurate cash flow.