Yuliana Hernandez
New Lenox,IL
Summary
Proven Retail Associate with a track record of enhancing customer engagement and satisfaction at Walmart. Demonstrates reliability and a positive demeanor, excelling in customer service and stock management.
Offering strong interpersonal skills and passion for customer service, ready to learn and grow in dynamic retail environment. Brings ability to quickly grasp product information and effective communication skills. Ready to use and develop skills in sales and customer interaction in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Retail Associate
Walmart
10.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
Retail Assistant
TJ Max
03.2022 - 05.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Lincoln Way West High School
New Lenox, IL05-2022
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
Languages
Spanish
Full Professional
Interests
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Fashion
Timeline
Retail Associate
Walmart
10.2022 - Current
Retail Assistant
TJ Max
03.2022 - 05.2022
High School Diploma -
Lincoln Way West High School
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