Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuliana Lugo

Lowell,MA

Summary

Experienced with crisis management, delivering essential support to individuals in urgent need. Utilizes strong interpersonal skills to de-escalate tense situations effectively. Knowledge of various intervention techniques, ensuring comprehensive care and assistance. As well as supporting students in their knowledge with providing work that is appropriate with their skill level. I have been able to work side by side with the classroom teachers, being able to help in whatever is needed. In making copies, cleaning, small group student work, grading, and speaking to parents as I am bilingual (English and Spanish).

Overview

5
5
years of professional experience

Work History

Crisis Paraprofessional

Lawrence Public School
06.2025 - Current
  • Currently I am working as a Crisis Paraprofessional during Lawrence Public Schools Extended School Year program for students with disabilities that require to stay in school continuing their routines, education, and support.
  • Served as a liaison between individuals in crisis and other service providers, ensuring seamless coordination of care during challenging times.
  • Assisted in the development of individualized crisis intervention plans for clients, leading to more effective support during critical moments.
  • Enhanced student safety through regular monitoring and documentation of crisis situations.
  • Facilitated group sessions focusing on coping strategies and emotional regulation, promoting healthier responses to stressors.

Special Education Paraprofessional

Lawrence Public Schools
01.2023 - Current
  • I work as a crisis paraprofessional where I have dealt with a variety of disability’s whether it’s delay to autism and Down syndrome. But I spend my time most with children with severe autism. I have worked with helping students develop with their day to day skills, independence, educational skills as well. I have worked in ILP classrooms as well as PA 2 classrooms.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Sales Associate

Carters, Inc
08.2020 - Current
  • In my current job I have to have really good customer service throughout the shift and being able to multi task from cashier, answering a phone call, and helping someone with a question. Because of this job I am good at instructions and direction. It made me very good with being told to do multiple jobs and to multi task.

Internship Student

Lowell Public Schools
06.2022 - 07.2022
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Sorted and organized
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Assisted colleagues in their tasks when needed, fostering a supportive work environment.

Education

High school diploma -

Lowell High School
Lowell, MA
06.2022

Skills

  • Learning disabilities support
  • Stress reduction techniques
  • Self-harm prevention
  • Professional ethics
  • De-escalation techniques
  • Anger management
  • Autism spectrum disorder support, Obsessive-compulsive disorder support, Developmental Delay, and Down syndrome
  • Child and adolescent development
  • Crisis handling

Languages

Spanish - Fluent

Timeline

Crisis Paraprofessional

Lawrence Public School
06.2025 - Current

Special Education Paraprofessional

Lawrence Public Schools
01.2023 - Current

Internship Student

Lowell Public Schools
06.2022 - 07.2022

Sales Associate

Carters, Inc
08.2020 - Current

High school diploma -

Lowell High School

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