Summary
Overview
Work History
Education
Skills
acting
Certification
Languages
Timeline
Generic

Yuliana Marquez

17966 Nw 59 Av Hialeah Unit 104,FL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Great costumer services

Overview

2
2
years of professional experience
1
1
Certification

Work History

Burger King

Cashier Customer Service
Hialeah , FL
03.2021 - Current
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Doing manager rolls
  • Counting cash register, depositing money in the safe, closing cash registers
  • Collaborated with team members to complete orders.

Door Dash

Food Delivery
Hialeah , FL
05.2020 - 12.2020
  • Kept work area clean and safe.
  • Helped guests transport large items.
  • Maintained excellent customer relations.
  • Stayed current on product specs and prices and accurately updated display product literature.

Tareas Dirigidas Yuriana

Coaching Classes
San Cristobal , Tachira
07.2018 - 01.2019
  • helped Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Established clear objectives for lessons, units, projects and communicated objectives to students

Education

High School Diploma -

Miami Lakes Educational Center And Technical College
Hialeah, FL
06.2023

Skills

  • leadership
  • social media management
  • Portion Control
  • Employee Training and Supervision
  • Cash Drawer Operations
  • Adaptability and Flexibility
  • Stocking and Replenishing
  • Resolving Complaints
  • Quality Assessments
  • Customer Service
  • efficient in all the things i do
  • Scheduling and Coordinating

acting

I have been studying in some academies and agencies to grow in this field, and improve it more and more

Certification

  • CMAA - Certified Medical Administrative Assistant
  • acting certification Training - 6 months
  • Certified social media management, john casablancas agency - 6 months

Languages

Spanish
Native or Bilingual
English
Professional Working
French
Elementary

Timeline

Burger King

Cashier Customer Service
03.2021 - Current

Door Dash

Food Delivery
05.2020 - 12.2020

Tareas Dirigidas Yuriana

Coaching Classes
07.2018 - 01.2019

High School Diploma -

Miami Lakes Educational Center And Technical College

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Yuliana Marquez