Yuliana Mena
Humble,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with extensive experience in direct patient care, critical thinking, care coordination and management of complex medical conditions in fast-paced environment. Proven to remain calm under pressure. Eager to learn, attribute and become a valuable part of the organization. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
Work History
Registered Nurse
HCA Houston Healthcare Kingwood
10.2015 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Medical Assistant
Central Houston Clinic
02.2010 - 01.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Associate of Applied Science - Nursing
Lone Star College
Houston, TX05-2015
Skills
- Patient assessment
- Documentation and charting Proficient with Meditech
- Patient and family advocacy
- Infection control measures
- Patient education and counseling
- Compassion and empathy
- Advanced cardiac life support (ACLS) certification
- BLS certification
- Medication and IV administration
Languages
Spanish
Timeline
Registered Nurse
HCA Houston Healthcare Kingwood
10.2015 - Current
Medical Assistant
Central Houston Clinic
02.2010 - 01.2012
Associate of Applied Science - Nursing
Lone Star College
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