Yuliana Mendez
Brownsville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations to best enhance the organizational brand. Offers excellent technical abilities with software and applications, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Texas Army National Guard
Texas Army National Gaurd
San Antonio, TX
06.2023 - Current
- Proficient in military protocols, procedures, and physical fitness standards.
- Excellent teamwork and communication skills.
- Demonstrated ability to follow instructions and adapt to changing environments.
- Strong work ethic and dedication to mission accomplishment.
Manager/ Cashier
Wingbarn
Brownsville, TX
07.2019 - 06.2021
- Established processes to ensure efficient workflow throughout organization.
- Performed daily opening and closing procedures for register area.
- Maintained clean work environment by sweeping floors and wiping down counters regularly.
- Analyzed sales data reports to identify trends in customer buying habits.
- Trained new team members in cash register operation, stock procedures and customer services.
Customer Service Representative
Maximus
Brownsville, TX
07.2020 - 09.2020
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Babysitter
Adela Aguilar
Brownsville, Texas
02.2017 - 06.2019
- Assisting with meals, snacks, and bedtime routines for children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing safe environment for children to explore their curiosity and creativity.
- Establishing trust through consistent communication with both parents and kids.
- Responsibly watched children while parents were out.
Education
Military Police
United States Army Military Police School
Fort Leonard Wood, MO02-2024
Bachelor's of Science in Criminal Justice
The University of Texas At Rio Grande Valley
Brownsville, TX05-2023
High School Diploma -
Gladys Porter High School
Brownsville, TX06-2019
Skills
- Emergency Response
- Punctuality
- De-Escalation Techniques
- Team training and development
- Customer Service
- Paperwork Processing
- Data Entry
- Data Collection
- Microsoft Outlook
- Microsoft Excel
- Problem Resolution
- Technical Support
- Active Listening
- Microsoft PowerPoint
- Light Housekeeping
- Child Supervision
- Follows directions
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Texas Army National Guard
Texas Army National Gaurd
06.2023 - Current
Customer Service Representative
Maximus
07.2020 - 09.2020
Manager/ Cashier
Wingbarn
07.2019 - 06.2021
Babysitter
Adela Aguilar
02.2017 - 06.2019
Military Police
United States Army Military Police School
Bachelor's of Science in Criminal Justice
The University of Texas At Rio Grande Valley
High School Diploma -
Gladys Porter High School
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