Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuliana Millan

Anthony,TX

Summary

Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Table Host

Wet N Wild Waterpark
Anthony, Texas
05.2024 - 07.2024
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved conflicts between customers when necessary.
  • Balanced cash drawers at the end of each shift.
  • Took reservations over phone and in person.

Food Runner

Flix Brewhouse
El Paso, Texas
02.2024 - 04.2024
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Maintained a clean and organized work area throughout shift operations.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Checked all dishes before delivering them to ensure quality standards were met.

Restaurant Waiter

Steakhouse
Canutillo, Texas
10.2023 - 12.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Education

Anthony High School
Anthony, TX

Skills

  • Team Collaboration
  • Reservations Management
  • Menu knowledge
  • Professional Appearance
  • Takeout order processing
  • Customer Service

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Table Host

Wet N Wild Waterpark
05.2024 - 07.2024

Food Runner

Flix Brewhouse
02.2024 - 04.2024

Restaurant Waiter

Steakhouse
10.2023 - 12.2023

Anthony High School
Yuliana Millan