Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Yuliana Solorzano

Hard Rock Hotel & Casino
1
Certification
2027
years of professional experience

Warm, professional, and customer-focused hospitality professional with extensive experience serving guests in luxury hotels, restaurants, and high-end environments. Skilled in creating welcoming guest experiences, handling customer requests, resolving concerns, and maintaining a professional and positive attitude in fast-paced settings.

Work History

Banquet Server

8 Months
Hard Rock Hotel & Casino | 12.2025 - Current

Provide professional and attentive service to guests during private events, banquets, and special occasions.
Create a welcoming and positive guest experience in a busy hospitality environment.
Respond promptly and courteously to guest needs, questions, and special requests.
Work effectively with team members to ensure smooth event operations.
Maintain high standards of professionalism, appearance, and customer service.

Banquet Server

12 Years 4 Months
W Hotel South Beach | 04.2014 - 08.2026

Provide attentive, personalized service to guests in a luxury hotel environment.
Communicate professionally with guests and team members to ensure a positive experience.
Respond quickly and courteously to guest needs and special requests.
Work efficiently in fast-paced events while maintaining high service standards.
Collaborate with team members to ensure smooth and memorable guest experiences

Cocktail Server Faena Theater

Faena Hotel Miami Beach | 2019 - 2023

Delivered personalized service to guests in a luxury hospitality environment.
Built positive relationships with guests through friendly and professional communication.
Handled multiple guest requests while maintaining attention to detail.
Recommended products and services based on guest preferences.

Restaurant Server

1 Hotel South Beach | 2020 - 2022

Provided attentive customer service in a high-end restaurant environment.
Maintained a professional, welcoming atmosphere for guests.
Managed multiple responsibilities while maintaining accuracy and efficiency.

Education

High School Diploma

GED | Costa Rica

Dental Assistant

Westchester Dental School | New York, NY

Skills

● Guest Assistance & Client Care
● Professional Communication
● Problem Solving
● Multitasking & Organization
● Product Recommendations
● English & Spanish

Certification


Food Safety Certification
Alcohol Service Certification

Timeline

Banquet Server

Hard Rock Hotel & Casino
12.2025 - CurrentRead More

Banquet Server

W Hotel South Beach
04.2014 - 08.2026Read More

Cocktail Server Faena Theater

Faena Hotel Miami Beach
2019 - 2023Read More

Restaurant Server

1 Hotel South Beach
2020 - 2022Read More

GED

High School Diploma
Read More

Westchester Dental School

Dental Assistant
Read More
Yuliana Solorzano