Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Yuliana Andrea Rosas Garavito
Flight Attendant
Oaklyn,NJ
Work Preference
Summary
Aviation and hospitality professional with over three years of experience in airlines customer service and hotel operation. Highly adaptable, safety-focused, and service-oriented, with proven ability to work in fast-paced, multicultural environments. Currently living in the united state, with strong cultural awareness and a passion for delivering exceptional passenger experiences.
Overview
3
3
years of professional experience
Work History
Au Pair
Au Pair
Oaklyn, New Jersey
07.2024 - Current
- Responsible for children’s safety, daily routines, and emotional well-being
- Strengthened English communication skills in a fully immersive environment
- Demonstrated responsibility, adaptability, and cultural awareness
Receptionist
Hotel Habitel Prime
Bogota, DC
11.2023 - 07.2024
- Managed guest reservations and check-in/check-out procedures
- Ensured smooth hotel operations and high customer satisfaction
Customer Service Agent
SAI – Viva Aerobus Airline
Bogota, DC
04.2023 - 11.2023
- Managed passenger check-in and boarding procedures
- Issued boarding passes and verified travel documentation
- Assisted passengers with flight-related inquiries
Customer Service & Ticket Sales Agent
Talma – Viva Air & Viva Aerobus
Bogota, DC
05.2022 - 04.2023
- Assisted passengers with seat assignments, ticket sales, and check-in
- Provided accurate flight information in high-pressure environments
- Provided information on flight schedules, routes, and pricing options.
Customer Service Intern
Avianca Airlines
Bogota, DC
07.2019 - 01.2020
- Assisted special needs passengers and unaccompanied minors
- Supported aircraft arrival and passenger disembarkation procedures
- Coordinated with ground crew for efficient operations
Education
Certificate in Hospitality And Tourism Management - Management of Tourist and Hotel Services
Politécnico Superior De Colombia
Medellin 01-2022
Associate of Applied Science - Aviation -Flight Attendant
Corporación Educativa Indoamericana
Bogota, DC02-2019
Certificate of Technical Studies - Transition to the Flight Line
Corporación Educativa Indoamericana
Bogota, DCSkills
- Customer Service Excellence
- Passenger Stress & Conflict Management
- Teamwork & Communication
- Flexibility & Adaptability
- Safety Awareness
- Multicultural Sensitivity
- GoNow (Check-in)
- Navitaire SkySpeed (Sales)
- Opera (Hospitality Software)
Languages
Upper-Intermediate (B2) (English)
Native (Spanish)
Valid Passport
until 2030
Systems
- GoNow (Check-in)
- Navitaire SkySpeed (Sales)
- Opera (Hospitality Software)
Personal Information
Willing To Relocate: Dubai
Languages
Spanish
Native language
English
Upper Intermediate (B2)
B2
Timeline
Au Pair
Au Pair
07.2024 - Current
Receptionist
Hotel Habitel Prime
11.2023 - 07.2024
Customer Service Agent
SAI – Viva Aerobus Airline
04.2023 - 11.2023
Customer Service & Ticket Sales Agent
Talma – Viva Air & Viva Aerobus
05.2022 - 04.2023
Customer Service Intern
Avianca Airlines
07.2019 - 01.2020
Certificate in Hospitality And Tourism Management - Management of Tourist and Hotel Services
Politécnico Superior De Colombia
Associate of Applied Science - Aviation -Flight Attendant
Corporación Educativa Indoamericana
Certificate of Technical Studies - Transition to the Flight Line
Corporación Educativa Indoamericana