Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Yulianna Flores

Weston

Summary

Entry-level receptionist with strong customer service background, proficient in telephone etiquette and office administration within large environments. Demonstrated ability to enhance customer experiences and support brand reputation through effective communication skills. Committed to delivering high-quality service and fostering positive interactions. Ready to contribute to team success and operational efficiency.

Overview

5
5
years of professional experience

Work History

Child Monitor

Peter Sanchez
Weston
12.2024 - Current
  • Provided assistance to children with daily tasks, such as dressing and eating.
  • Ensured the safety of children by monitoring their activities.
  • Helped maintain accurate records related to attendance, meals served, incidents.
  • Participated in staff meetings to discuss relevant topics pertaining to childcare services.

LAW FIRM RECEPTIONIST

Pedersen Law
Weston
01.2021 - 07.2022
  • Answering calls
  • Scheduling appointments
  • Filling out client paperwork
  • USCIS notice data entry

MEDICAL RECEPTIONIST

Pedroso Pediatrics
Hollywood
09.2020 - 12.2020
  • Answering calls
  • Scheduling appointments
  • Filling out patient paperwork
  • Checking in & signing out patients

DENTIST RECEPTIONIST

Pediatric Dentistry of Weston
Weston
01.2020 - 08.2020
  • Answer calls
  • Scheduling appointments
  • Filling out patient paperwork
  • Checking in patients

Education

Associate's Degree - Elementary Education

Broward College

High school Diploma -

Western High School

Skills

  • Communication
  • Record keeping
  • Team collaboration
  • Organizational Skills
  • Microsoft Word
  • Management Skills
  • Customer service
  • Time management
  • Creativity and imagination
  • Communication skills
  • Phone etiquette
  • Reception desk management
  • Data entry
  • Customer/Client relations
  • Positive and professional
  • Telephone skills
  • Scheduling appointments
  • Mail handling
  • Empathy and patience
  • Computer proficiency
  • Inbound and outbound calling
  • Follow-up skills
  • Money handling
  • Email management

Volunteer Experience

Childcare monitoring, Ms. Katherine Diaz, Country Isles Elementary

References

References available upon request.

Timeline

Child Monitor

Peter Sanchez
12.2024 - Current

LAW FIRM RECEPTIONIST

Pedersen Law
01.2021 - 07.2022

MEDICAL RECEPTIONIST

Pedroso Pediatrics
09.2020 - 12.2020

DENTIST RECEPTIONIST

Pediatric Dentistry of Weston
01.2020 - 08.2020

Associate's Degree - Elementary Education

Broward College

High school Diploma -

Western High School