Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative
Yuliia Lytvynenko

Yuliia Lytvynenko

Cary,NC

Summary

Experienced and versatile professional with over ten years in office administration, financial recordkeeping, and data management. Currently supporting federally funded programs and fast-paced customer-facing operations in the U.S., with a strong background in school budget support, HR liaison work, and database systems (including Oracle). Deeply values education and loves working in environments that support children and families. Seeking to contribute organizational and financial skills in a school setting, with a demonstrated ability to handle confidential information, streamline office operations, and maintain data integrity with care and compassion.

Target Role:

  • Lead Secretary / Bookkeeper
  • Data Manager (School-Based)

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Assistant / Case Aide

USCIR
05.2024 - Current
  • Maintain and update confidential client records using Refugee Information System (RIS) and internal databases, ensuring accuracy and data integrity.
  • Enter, organize, and verify sensitive information related to case processing and client services in compliance with federal and program policies.
  • Support intake and onboarding processes; coordinate with teams and external partners for timely data collection and reporting.
  • Currently learning and applying Oracle-based systems for financial and HR-related reporting and documentation.
  • Handle time-sensitive documentation and ensure strict adherence to data privacy standards.

Customer Service Representative

Weaver Brothers Volvo Cars
10.2022 - Current
  • Manage front-desk operations including client scheduling, appointment coordination, and issue resolution.
  • Maintain service logs, client profiles, and internal records with strong attention to detail.
  • Build strong communication and organizational skills in a high-volume, customer-facing setting.

Project Manager & Legal/Finance Coordinator

LLC ELMY
04.2016 - 10.2022
  • Oversaw budgeting, purchasing, and financial documentation for internal and external compliance.
  • Managed payroll, leave tracking, and contract records using 1C accounting software.
  • Developed administrative protocols, trained junior staff, and supported leadership with financial reporting.
  • Supported legal and HR documentation and ensured accuracy in all reports submitted to auditors and government entities.

Education

Master degree - Law

Yaroslav Mudryi National Law University
06-2015

PhD - Legal Sciences Civil Law

Yaroslav Mudryi National Law University
06-2017

Paralegal Technology -

Wake Tech Community College
08.2025

Project Management Applications -

Wake Tech Community College
01.2024

Negotiation & Influencing -

NC State University
06-2024

Skills

  • Bookkeeping
  • Payroll Processing
  • Student Data Management
  • Records Management
  • School Budget Reporting
  • Audit Preparation
  • Oracle Finance Systems
  • Purchasing
  • P-Card Management
  • Vendor Coordination
  • Parent Communication
  • Staff Communication
  • Microsoft Excel
  • Filters
  • Google Sheets
  • Google Docs
  • Google Calendar
  • HR Recordkeeping
  • Leave Tracking
  • Front Office Coordination
  • Calendar Management
  • Confidential Information Handling
  • Interpersonal Skills
  • Problem-Solving Skills

Certification

  • Ukraine Accounting & Bookkeeping Training
  • Wake County Public Schools Substitute Teacher Certification

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Program Assistant / Case Aide

USCIR
05.2024 - Current

Customer Service Representative

Weaver Brothers Volvo Cars
10.2022 - Current

Project Manager & Legal/Finance Coordinator

LLC ELMY
04.2016 - 10.2022

Master degree - Law

Yaroslav Mudryi National Law University

PhD - Legal Sciences Civil Law

Yaroslav Mudryi National Law University

Paralegal Technology -

Wake Tech Community College

Project Management Applications -

Wake Tech Community College

Negotiation & Influencing -

NC State University

Similar Profiles

CREATE PROFILE