Summary
Overview
Work History
Education
Skills
Work for quality and results
Languages
Timeline
Generic
Yuliia Mershchii

Yuliia Mershchii

Miami,FL

Summary

~Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

~Highly-qualified Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

~ Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

~ Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

14
14
years of professional experience

Work History

Baker/Food Service Worker/Cashier

Spar Kesselaar
03.2022 - 10.2023
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Complied with health and safety codes to protect staff and customers.

Housekeeping Supervisor

Hotel 65
01.2021 - 03.2022
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.

Housekeeper

The Jaffa Luxury Collection
06.2017 - 01.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Administrator

Pizzeria Celentano
10.2009 - 10.2016
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Secondary Vocational Education -

College of Food Industry At The NUFT
Kyiv, Ukraine
03.2010

High School Diploma -

SCHOOL #103
Kyiv, Ukraine
05.2006

Skills

  • Service Optimization
  • Customer Relations
  • Complex Problem-Solving
  • Guest Service and Support
  • Inventory Control
  • Computerized Maintenance Management
  • Deep cleaning expertise

Work for quality and results

Give people more than they expect

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working

Timeline

Baker/Food Service Worker/Cashier

Spar Kesselaar
03.2022 - 10.2023

Housekeeping Supervisor

Hotel 65
01.2021 - 03.2022

Housekeeper

The Jaffa Luxury Collection
06.2017 - 01.2021

Administrator

Pizzeria Celentano
10.2009 - 10.2016

Secondary Vocational Education -

College of Food Industry At The NUFT

High School Diploma -

SCHOOL #103
Yuliia Mershchii